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- Tasks: Support customer queries and manage heating maintenance repairs contracts.
- Company: Leading gas services company in Northern Ireland with a strong reputation.
- Benefits: Pension scheme and a challenging yet rewarding work environment.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: 3 years in a busy office, strong IT skills, and Microsoft Office proficiency.
- Other info: Excellent communication and organisational skills required.
The predicted salary is between 28800 - 43200 £ per year.
A leading gas services company in Northern Ireland is seeking a Helpdesk Administrator to support customer queries and manage heating maintenance repairs contracts.
Candidates should have at least 3 years in a busy office environment, strong IT skills, and be proficient in Microsoft Office. The role requires excellent communication and organizational skills, as well as the ability to work under pressure.
Benefits include a pension and the opportunity to work in a challenging yet rewarding environment.
Repairs Helpdesk Administrator & Customer Service in Belfast employer: ATS GAS SERVICES LIMITED
Contact Detail:
ATS GAS SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Helpdesk Administrator & Customer Service in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the gas services industry or related fields. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience in busy office environments and your IT skills can shine through. We want you to show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and genuinely interested in joining the team.
We think you need these skills to ace Repairs Helpdesk Administrator & Customer Service in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a busy office environment and showcases your strong IT skills. We want to see how your background aligns with the role of Repairs Helpdesk Administrator!
Show Off Your Communication Skills: Since this role involves supporting customer queries, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect this skill.
Highlight Organisational Skills: The job requires strong organisational skills, so be sure to mention any relevant experience you have managing tasks or projects. We love seeing how you can keep things running smoothly under pressure!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you on board for this exciting opportunity!
How to prepare for a job interview at ATS GAS SERVICES LIMITED
✨Know Your Stuff
Make sure you brush up on your knowledge of heating maintenance and customer service. Familiarise yourself with common queries and issues that customers might face, as well as the services the company offers. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your IT Skills
Since strong IT skills are a must, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to bring examples of how you've used these tools to improve efficiency or solve problems in previous roles.
✨Communication is Key
Demonstrate your excellent communication skills by practising clear and concise answers to common interview questions. Think about how you can convey complex information simply, especially when discussing customer queries. Role-playing with a friend can help you refine this skill.
✨Stay Calm Under Pressure
The ability to work under pressure is crucial for this role. Prepare for situational questions that assess how you handle stress. Think of specific examples from your past where you successfully managed tight deadlines or difficult customer interactions, and be ready to share those stories.
