Service Technician

Service Technician

Andover Full-Time 22000 - 29000 £ / year (est.) No home office possible
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ATS Euromaster

At a Glance

  • Tasks: Join our team as a Service Technician, ensuring top-notch safety and customer satisfaction.
  • Company: Be part of Michelin’s biggest brand, known for valuing training and development.
  • Benefits: Enjoy 33 days holiday, uncapped bonuses, and a health & wellbeing programme.
  • Why this job: This role offers hands-on experience, a supportive culture, and opportunities for career growth.
  • Qualifications: Experience in a similar technician role and a valid UK driving licence are essential.
  • Other info: We embrace diversity and welcome applications from all backgrounds.

The predicted salary is between 22000 - 29000 £ per year.

Luke and the team have an excellent opportunity for a Service Technician to join the centre in Andover.
All candidates should make sure to read the following job description and information carefully before applying.
*The Opportunity:*
As a Service Technician you will be part of a team where you will play an integral role in ensuring the highest standards of safety and customer satisfaction. You will be part of a company that values training and development.
Use your current skills and knowledge and drive your career forward with Michelin’s biggest brand.
*Benefits & Perks:*
* 40 hours per week – NO Sundays!
* Uncapped bonus scheme
* 33 days’ holiday (inclusive of bank holidays)
* In house technical training team
* Michelin pension scheme matched up to *6%* of base salary
* Enhanced maternity & paternity pay
* £1000 Refer & Earn Programme
* Life assurance & income protection
* Eyecare – Free prescription safety glasses
* Cycle to work Scheme
* Health and wellbeing programme – Healthcare cash plan option
* Discounts on high street retailers, travel, food and entertainment
*As our Service Technician, you will be responsible for:*
* Delivering the core fast fit products and services, including tyre fitting, wheel alignment, battery fitment and more
* Assisting our point of sale (POS) with the delivery of the Service, Maintenance & Repair (SMR) targets
* Demonstrating knowledge of our products and values
* Providing detailed guidance and support to our customers
* Following our Life Saving Rules, ensuring Health & Safety in everything that we do
*Requirements: *
* Demonstrable experience of working in a similar Technician role (Mechanic/Vehicle Technician etc.)
* Customer service experience
* IMI level 2 Qualification (or above) is desirable
* Full & Valid UK Driving Licence
_ATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law._
_INDTECH_
Job Types: Full-time, Permanent
Pay: From £25,965.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Bereavement leave
* Company pension
* Cycle to work scheme
* Employee discount
* Employee mentoring programme
* Employee stock purchase plan
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
* Sick pay
* Store discount
Schedule:
* Monday to Friday
* Weekend availability
Application question(s):
* Do you have any unspent criminal convictions?
* Do you hold an IMI Level 2 Qualification or above?
Experience:
* Automotive service: 2 years (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person

Service Technician employer: ATS Euromaster

Join ATS Euromaster in Andover as a Service Technician and experience a workplace that prioritises employee development and satisfaction. With a robust benefits package including uncapped bonuses, generous holiday allowance, and comprehensive health and wellbeing programmes, you will thrive in a supportive environment that values your skills and contributions. Enjoy a work-life balance with no Sundays required, while being part of a team dedicated to delivering exceptional customer service and safety standards.
ATS Euromaster

Contact Detail:

ATS Euromaster Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Technician

✨Tip Number 1

Familiarise yourself with the specific services and products offered by ATS Euromaster. Understanding their core fast fit products, like tyre fitting and wheel alignment, will help you demonstrate your knowledge during any interviews or discussions.

✨Tip Number 2

Highlight your customer service experience in conversations with the hiring team. Since the role emphasises customer satisfaction, sharing examples of how you've successfully assisted customers in the past can set you apart from other candidates.

✨Tip Number 3

Make sure to showcase your IMI Level 2 Qualification or any relevant certifications during your interactions. If you have additional training or skills, mention them as they align with the company's commitment to training and development.

✨Tip Number 4

Prepare to discuss your approach to health and safety in the workplace. Given the emphasis on following Life Saving Rules, being able to articulate your understanding and commitment to safety standards will resonate well with the hiring team.

We think you need these skills to ace Service Technician

Automotive Repair Skills
Customer Service Skills
Health and Safety Awareness
Technical Knowledge of Tyres and Vehicle Systems
Problem-Solving Skills
Attention to Detail
Time Management
Communication Skills
Teamwork
Adaptability
Driving Skills
IMI Level 2 Qualification or above
Basic Computer Skills for POS Systems

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Technician position. Highlight key skills and experiences that align with what the company is looking for.

Tailor Your CV: Customise your CV to reflect your relevant experience in automotive service and customer service. Make sure to include any IMI qualifications and specific examples of your work as a technician.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills and experiences make you a perfect fit for the Service Technician position and express your enthusiasm for joining the team.

Prepare for Application Questions: Be ready to answer application questions regarding your qualifications and any unspent criminal convictions. Prepare honest and concise responses that demonstrate your suitability for the role.

How to prepare for a job interview at ATS Euromaster

✨Know Your Technical Stuff

Make sure you brush up on your technical knowledge related to tyre fitting, wheel alignment, and battery fitment. Be prepared to discuss your previous experience in similar roles and how it relates to the responsibilities of a Service Technician.

✨Showcase Customer Service Skills

Since customer satisfaction is key, think of examples from your past where you provided excellent service. Be ready to explain how you handle difficult situations and ensure customers leave happy.

✨Understand the Company Values

Familiarise yourself with ATS Euromaster's values and mission. During the interview, demonstrate how your personal values align with theirs, especially regarding safety and teamwork.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations.

Service Technician
ATS Euromaster
Location: Andover
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