At a Glance
- Tasks: Lead a dynamic team to deliver excellent customer service and maximise sales.
- Company: Join ATS Euromaster, a leader in the automotive industry with a focus on teamwork.
- Benefits: Enjoy 33 days holiday, bonus schemes, and discounts on shopping and holidays.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in management and strong communication skills are essential.
- Other info: No Sundays! Flexible working hours and opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
ATS Euromaster has an excellent opportunity for a Centre Operations Manager to lead our team in Grantham.
The Opportunity:
You’ll engage, develop and manage the performance of the team. In addition, you will be accountable for the point of sale (POS) budget, achievement of KPI’s and objectives in order to maximise sales and enhance profitability.
You will have a proven track record in a similar role, be an open and friendly leader with outstanding levels of communication and customer focus.
As our Centre Operations Manager, you will be responsible for:
- The management, development and performance of your team, leading them in the delivery of excellent service to our customers
- Achieving agreed performance measures and objectives, maximising sales opportunities and growth of the POS
- Be accountable for the implementation of our Life Saving Rules, ensuring Health & Safety across all POS activities
- Delivering the required technical aspects of the role, where required, which could include the fitment of Tyres and Service, Maintenance and Repair products and services
- Creating a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and values
- Use your current skills and knowledge and drive your career forward with Michelin’s biggest brand.
Requirements:
- Demonstrable experience in a managerial role within a similar industry, delivering excellent customer service and managing others
- Mechanical experience is desirable
- Strong communication and leadership skills with the ability to develop and motivate
- Full UK Driving Licence
Benefits & Perks as a Centre Operations Manager:
- 40 hours per week worked across Monday to Saturday (with a day off during the week)
- NO Sundays!
- Bonus scheme
- 33 days’ holiday (inclusive of bank holidays)
- Training and career advancement opportunities
- Michelin pension scheme matched up to 6% of base salary
- Life assurance & income protection (as a member of our pension scheme)
- Uniform provided
- Enhanced maternity & paternity pay
- Employee recognition & long service award schemes
- Health and wellbeing programme
- Healthcare cash plan options
- Discounts on holidays, shopping, restaurants and much more, all through our employee benefits programme
ATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Centre Operations Manager employer: ATS Euromaster
Contact Detail:
ATS Euromaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Centre Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ATS Euromaster and understanding their values. Be ready to discuss how your experience aligns with their goals, especially around team management and customer service. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed a team or improved performance. This will help you demonstrate your skills and make a lasting impression during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Centre Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Centre Operations Manager role. Highlight your managerial experience and any relevant achievements that showcase your ability to lead a team and drive performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how your skills align with ATS Euromaster's values. Don’t forget to mention your customer service focus and leadership style.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet KPIs and enhance profitability. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at ATS Euromaster
✨Know Your Numbers
As a Centre Operations Manager, you'll be accountable for KPIs and budgets. Brush up on relevant metrics and be ready to discuss how you've successfully managed these in the past. Show them you can drive sales and enhance profitability!
✨Showcase Your Leadership Style
They’re looking for an open and friendly leader. Prepare examples of how you've developed and motivated your team in previous roles. Highlight your communication skills and how you foster a positive working environment.
✨Understand Health & Safety
Familiarise yourself with the Life Saving Rules and any relevant health and safety regulations. Be prepared to discuss how you've implemented these in your previous roles to ensure a safe working environment.
✨Demonstrate Customer Focus
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Share how you’ve handled difficult situations and turned them into positive outcomes.