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- Tasks: Lead and develop teams across multiple service centres to ensure top-notch service and performance.
- Company: Join ATS Euromaster, a trusted tyre retailer with over 50 years of experience and a commitment to its people.
- Benefits: Enjoy competitive salary, 33 days holiday, company car, private healthcare, and lifestyle discounts.
- Why this job: Be part of a dynamic team focused on excellence, growth, and making a real impact in the industry.
- Qualifications: Experience in managing remote teams, strong customer focus, and proficiency in Microsoft and Google systems required.
- Other info: Flexibility to travel across the South East is essential; overnight stays may be necessary.
The predicted salary is between 36000 - 60000 £ per year.
About ATS Euromaster: As a part of the Michelin Group, ATS Euromaster stands as a distinguished nationwide tyre retailer with over 50 years of industry experience, operating from more than 152 service centres across the UK. Joining our team means becoming part of a reputable company that truly values and invests in its people.
This is a regional role covering the South East (Buckinghamshire, Greater London, Surrey, Hampshire, Sussex and Kent). This role is central to our mission of delivering excellent service and driving performance across our network of service centres. As an Area Operations Manager, you will be instrumental in coaching and developing your team to achieve peak performance.
Your role will involve:
- Ensuring top-notch service delivery to maximise sales and profitability.
- Managing multiple centres, focusing on efficiency and adherence to standard operating procedures.
- Implementing technical skill development plans in collaboration with Technical Trainers.
- Conducting compliance audits for operational activities and revenue protection.
- Upholding and implementing ATS Euromaster's strict health and safety standards.
About You:
- Experience in leading and managing remote teams in a comparable role, ideally in a B2B or B2C retail environment.
- Proven ability in resource planning and service delivery in a customer-focused environment.
- Track record of achieving results and maintaining profitability.
- Knowledgeable in operational performance drivers.
- Proficient in Microsoft, Google, and POS systems.
- Skilled in working collaboratively with Head Office functions like Finance, Marketing, and HR.
- A full driving licence is essential for this role as is the requirement to work flexibly, travel across the area regularly, with occasional overnight stays as is necessary.
Benefits & Perks:
- Competitive annual salary, commensurate with experience + Michelin Bonus
- 33 days’ holiday (inclusive of bank holidays)
- Company Car Scheme
- Michelin pension scheme matched up to 6% of base salary
- Private Healthcare
- Training and career advancement opportunities
- Life assurance & income protection (as a member of our pension scheme)
- Share incentive plan
- Enhanced maternity & paternity pay
- Employee recognition & long service award schemes
- Employee assistance programme
- Healthcare cash plan options
- Competitive staff discount scheme on our range of products and services
- Discounts on holidays, shopping, restaurants and much more, all through our ‘Lifestyle’ employee benefits programme
- Salary sacrifice schemes, including cycle2work
ATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Area Operations Manager employer: ATS Euromaster
Contact Detail:
ATS Euromaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Operations Manager
✨Tip Number 1
Familiarise yourself with ATS Euromaster's values and mission. Understanding their commitment to service excellence and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in managing remote teams effectively. Be prepared to share specific examples of how you've motivated and developed team members in previous roles, as this is crucial for the Area Operations Manager position.
✨Tip Number 3
Demonstrate your knowledge of operational performance drivers. Research common challenges in the tyre retail industry and think about how you can apply your expertise to improve efficiency and profitability at ATS Euromaster.
✨Tip Number 4
Network with current or former employees of ATS Euromaster on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information that may set you apart during the selection process.
We think you need these skills to ace Area Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing remote teams and operational performance. Use specific examples that demonstrate your ability to drive results in a B2B or B2C retail environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Area Operations Manager role at ATS Euromaster. Mention how your skills align with their mission of delivering excellent service and driving performance across service centres.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft, Google, and POS systems, as well as your experience in resource planning and service delivery. This will show that you are well-equipped to handle the responsibilities of the role.
Showcase Leadership Experience: Provide examples of how you have successfully coached and developed teams in previous roles. This is crucial for demonstrating your capability to lead and manage multiple centres effectively.
How to prepare for a job interview at ATS Euromaster
✨Showcase Your Leadership Skills
As an Area Operations Manager, you'll be leading remote teams. Be prepared to discuss your previous experiences in managing teams, particularly in a B2B or B2C retail environment. Highlight specific examples where you successfully coached and developed team members to achieve peak performance.
✨Demonstrate Operational Knowledge
Familiarise yourself with the operational performance drivers relevant to ATS Euromaster. During the interview, be ready to talk about how you've previously ensured efficiency and adherence to standard operating procedures in your past roles.
✨Prepare for Compliance Questions
Given the importance of compliance audits and health and safety standards in this role, anticipate questions related to these topics. Think of instances where you implemented or upheld strict compliance measures and how they positively impacted service delivery.
✨Emphasise Collaboration Skills
This role requires working closely with various Head Office functions like Finance, Marketing, and HR. Prepare to discuss how you've successfully collaborated with different departments in the past to drive results and maintain profitability.
