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- Tasks: Lead and develop teams across multiple service centres to ensure top-notch service and performance.
- Company: Join ATS Euromaster, a trusted tyre retailer with over 50 years of experience and a commitment to its people.
- Benefits: Enjoy competitive salary, 33 days holiday, company car, private healthcare, and lifestyle discounts.
- Why this job: Be part of a reputable company that values diversity and offers career advancement in a dynamic environment.
- Qualifications: Experience in managing remote teams, customer-focused service delivery, and proficiency in Microsoft and Google systems.
- Other info: Flexibility to travel across the South East is essential, with occasional overnight stays.
The predicted salary is between 36000 - 60000 £ per year.
About ATS Euromaster: As a part of the Michelin Group, ATS Euromaster stands as a distinguished nationwide tyre retailer with over 50 years of industry experience, operating from more than 152 service centres across the UK. Joining our team means becoming part of a reputable company that truly values and invests in its people.
This is a regional role covering the South East (Buckinghamshire, Greater London, Surrey, Hampshire, Sussex and Kent). This role is central to our mission of delivering excellent service and driving performance across our network of service centres. As an Area Operations Manager, you will be instrumental in coaching and developing your team to achieve peak performance.
Your role will involve:
- Ensuring top-notch service delivery to maximise sales and profitability.
- Managing multiple centres, focusing on efficiency and adherence to standard operating procedures.
- Implementing technical skill development plans in collaboration with Technical Trainers.
- Conducting compliance audits for operational activities and revenue protection.
- Upholding and implementing ATS Euromaster's strict health and safety standards.
About You:
- Experience in leading and managing remote teams in a comparable role, ideally in a B2B or B2C retail environment.
- Proven ability in resource planning and service delivery in a customer-focused environment.
- Track record of achieving results and maintaining profitability.
- Knowledgeable in operational performance drivers.
- Proficient in Microsoft, Google, and POS systems.
- Skilled in working collaboratively with Head Office functions like Finance, Marketing, and HR.
- A full driving licence is essential for this role as is the requirement to work flexibly, travel across the area regularly, with occasional overnight stays as is necessary.
Benefits & Perks:
- Competitive annual salary, commensurate with experience + Michelin Bonus
- 33 days’ holiday (inclusive of bank holidays)
- Company Car Scheme
- Michelin pension scheme matched up to 6% of base salary
- Private Healthcare
- Training and career advancement opportunities
- Life assurance & income protection (as a member of our pension scheme)
- Share incentive plan
- Enhanced maternity & paternity pay
- Employee recognition & long service award schemes
- Employee assistance programme
- Healthcare cash plan options
- Competitive staff discount scheme on our range of products and services
- Discounts on holidays, shopping, restaurants and much more, all through our ‘Lifestyle’ employee benefits programme
- Salary sacrifice schemes, including cycle2work
ATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Area Operations Manager employer: ATS Euromaster
Contact Detail:
ATS Euromaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Operations Manager
✨Tip Number 1
Familiarise yourself with ATS Euromaster's operations and values. Understanding their commitment to service excellence and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of ATS Euromaster. Engaging with them can provide valuable insights into the company culture and expectations for the Area Operations Manager role, which can be beneficial in your conversations.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to lead remote teams and achieve results in a customer-focused environment. Tailoring your stories to reflect the challenges and successes relevant to this role will make a strong impression.
✨Tip Number 4
Showcase your knowledge of operational performance drivers and compliance standards during discussions. Being able to articulate how you would uphold ATS Euromaster's health and safety standards will highlight your suitability for the position.
We think you need these skills to ace Area Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing remote teams and operational performance. Use specific examples that demonstrate your ability to drive results in a B2B or B2C retail environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of ATS Euromaster's values and how your skills align with their mission of delivering excellent service.
Highlight Key Skills: In your application, emphasise your proficiency in Microsoft, Google, and POS systems, as well as your experience in resource planning and service delivery. These are crucial for the Area Operations Manager role.
Showcase Leadership Experience: Provide examples of how you have successfully coached and developed teams in previous roles. This will demonstrate your capability to lead and manage multiple service centres effectively.
How to prepare for a job interview at ATS Euromaster
✨Showcase Your Leadership Skills
As an Area Operations Manager, you'll be leading remote teams. Be prepared to discuss your previous experiences in managing teams, focusing on how you motivated and developed them to achieve peak performance.
✨Demonstrate Operational Knowledge
Familiarise yourself with operational performance drivers relevant to the role. Be ready to explain how you've successfully implemented standard operating procedures in past positions to enhance efficiency and service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific examples where you've tackled challenges in a customer-focused environment, particularly in resource planning and compliance audits.
✨Highlight Your Collaborative Approach
This role requires working closely with various Head Office functions. Prepare to discuss how you've effectively collaborated with departments like Finance, Marketing, and HR to drive results and maintain profitability.
