At a Glance
- Tasks: Lead and develop teams to deliver top-notch service across multiple service centres.
- Company: Join ATS Euromaster, a trusted tyre retailer with over 50 years of experience.
- Benefits: Enjoy competitive salary, generous holiday, company car scheme, and private healthcare.
- Other info: Flexible travel required; embrace diversity and inclusivity in the workplace.
- Why this job: Make a real impact in a dynamic role while advancing your career.
- Qualifications: Experience in managing remote teams and a strong customer-focused mindset.
The predicted salary is between 36000 - 60000 £ per year.
As a part of the Michelin Group, ATS Euromaster stands as a distinguished nationwide tyre retailer with over 50 years of industry experience, operating from more than 250 service centres across the UK. Joining our team means becoming part of a reputable company that truly values and invests in its people.
The Opportunity
ATS Euromaster is looking for an Area Operations Manager to join our Operations Division, reporting to the Regional Manager.
This is a regional role covering the Derbyshire, Yorkshire, Humberside, Staffordshire and the Greater Manchester Area.
This role is central to our mission of delivering excellent service and driving performance across our network of service centres.
As an Area Operations Manager, you will be instrumental in coaching and developing your team to achieve peak performance. Your role will involve:
- Ensuring top-notch service delivery to maximise sales and profitability.
- Managing multiple centres, focusing on efficiency and adherence to standard operating procedures.
- Implementing technical skill development plans in collaboration with Technical Trainers.
- Conducting compliance audits for operational activities and revenue protection.
- Upholding and implementing ATS Euromaster\'s strict health and safety standards.
About You:
- Experience in leading and managing remote teams in a comparable role, ideally in a B2B or B2C retail environment.
- Proven ability in resource planning and service delivery in a customer-focused environment.
- Track record of achieving results and maintaining profitability.
- Knowledgeable in operational performance drivers.
- Proficient in Microsoft, Google, and POS systems.
- Skilled in working collaboratively with Head Office functions like Finance, Marketing, and HR.
- A full driving licence is essential for this role as is the requirement to work flexibly, travel across the area regularly, with occasional overnight stays as is necessary.
Benefits & Perks as an Area Operations Manager:
- Competitive annual salary, commensurate with experience + bonus scheme
- 33 days’ holiday (inclusive of bank holidays)
- Company Car Scheme
- Michelin pension scheme matched up to 6% of base salary.
- Private Healthcare
- Training and career advancement opportunities
- Life assurance & income protection (as a member of our pension scheme)
- Share incentive plan
- Enhanced maternity & paternity pay
- Employee recognition & long service award schemes
- Employee assistance programme
- Healthcare cash plan options
- Competitive staff discount scheme on our range of products and services
- Discounts on holidays, shopping, restaurants and much more, all through our ‘Lifestyle’ employee benefits -programme
- Salary sacrifice schemes, including cycle2work
ATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Area Operations Manager in Dartford employer: ATS Euromaster
ATS Euromaster, part of the Michelin Group, is an exceptional employer that prioritises the growth and well-being of its employees. With a strong commitment to training and career advancement, along with a competitive benefits package including a company car scheme and private healthcare, we foster a supportive work culture that values diversity and inclusivity. As an Area Operations Manager, you will play a pivotal role in leading teams across a vibrant region, ensuring not only operational excellence but also personal and professional development within a reputable organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Area Operations Manager in Dartford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ATS Euromaster on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with ATS Euromaster's values, recent news, and their approach to customer service. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved performance in previous roles. We want to see how you can bring that magic to our service centres!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the ATS Euromaster family.
We think you need these skills to ace Area Operations Manager in Dartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Area Operations Manager role. Highlight your experience in managing teams and driving performance, as well as any relevant achievements in a B2B or B2C environment. We want to see how you can bring value to our service centres!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission at ATS Euromaster. Don’t forget to mention your experience with operational performance and customer service.
Showcase Your Leadership Skills:As an Area Operations Manager, you'll be leading remote teams. Make sure to highlight your leadership style and any successful strategies you've implemented in the past. We love seeing examples of how you've coached and developed your team!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at ATS Euromaster
✨Know the Company Inside Out
Before your interview, make sure you research ATS Euromaster thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Area Operations Manager, you'll be leading remote teams. Prepare examples from your past experiences where you've successfully managed teams, improved performance, or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Operational Knowledge
Familiarise yourself with key operational performance drivers relevant to the role. Be ready to discuss how you've implemented efficiency improvements or adhered to standard operating procedures in previous positions. This will highlight your suitability for managing multiple service centres.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's culture, team dynamics, and expectations for the Area Operations Manager role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.