At a Glance
- Tasks: Lead and develop teams to deliver top-notch service across multiple service centres.
- Company: Join ATS Euromaster, a trusted name in tyre retail with over 50 years of experience.
- Benefits: Enjoy competitive salary, generous holiday, company car scheme, and private healthcare.
- Other info: Flexible working with travel opportunities and a commitment to diversity and inclusion.
- Why this job: Make a real impact by driving performance and coaching your team to success.
- Qualifications: Experience in managing remote teams and a strong customer-focused background.
The predicted salary is between 36000 - 60000 £ per year.
As a part of the Michelin Group, ATS Euromaster stands as a distinguished nationwide tyre retailer with over 50 years of industry experience, operating from more than 250 service centres across the UK. Joining our team means becoming part of a reputable company that truly values and invests in its people.
The Opportunity
ATS Euromaster is looking for an Area Operations Manager to join our Operations Division, reporting to the Regional Manager.
This is a regional role covering the Derbyshire, Yorkshire, Humberside, Staffordshire and the Greater Manchester Area.
This role is central to our mission of delivering excellent service and driving performance across our network of service centres.
As an Area Operations Manager, you will be instrumental in coaching and developing your team to achieve peak performance. Your role will involve:
- Ensuring top-notch service delivery to maximise sales and profitability.
- Managing multiple centres, focusing on efficiency and adherence to standard operating procedures.
- Implementing technical skill development plans in collaboration with Technical Trainers.
- Conducting compliance audits for operational activities and revenue protection.
- Upholding and implementing ATS Euromaster\'s strict health and safety standards.
About You:
- Experience in leading and managing remote teams in a comparable role, ideally in a B2B or B2C retail environment.
- Proven ability in resource planning and service delivery in a customer-focused environment.
- Track record of achieving results and maintaining profitability.
- Knowledgeable in operational performance drivers.
- Proficient in Microsoft, Google, and POS systems.
- Skilled in working collaboratively with Head Office functions like Finance, Marketing, and HR.
- A full driving licence is essential for this role as is the requirement to work flexibly, travel across the area regularly, with occasional overnight stays as is necessary.
Benefits & Perks as an Area Operations Manager:
- Competitive annual salary, commensurate with experience + bonus scheme
- 33 days’ holiday (inclusive of bank holidays)
- Company Car Scheme
- Michelin pension scheme matched up to 6% of base salary.
- Private Healthcare
- Training and career advancement opportunities
- Life assurance & income protection (as a member of our pension scheme)
- Share incentive plan
- Enhanced maternity & paternity pay
- Employee recognition & long service award schemes
- Employee assistance programme
- Healthcare cash plan options
- Competitive staff discount scheme on our range of products and services
- Discounts on holidays, shopping, restaurants and much more, all through our ‘Lifestyle’ employee benefits -programme
- Salary sacrifice schemes, including cycle2work
ATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Area Operations Manager in Stevenage employer: ATS Euromaster
ATS Euromaster, part of the Michelin Group, is an exceptional employer that prioritises the growth and well-being of its employees. With a strong commitment to training and career advancement, competitive benefits including a generous holiday allowance, private healthcare, and a company car scheme, we foster a supportive and inclusive work culture across our extensive network of service centres in the UK. Join us in a role that not only drives operational excellence but also empowers you to lead and develop your team in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Area Operations Manager in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ATS Euromaster on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with ATS Euromaster's values, recent news, and their approach to customer service. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved performance in previous roles. We want to see how you can bring that magic to our service centres!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the ATS Euromaster family.
We think you need these skills to ace Area Operations Manager in Stevenage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Area Operations Manager role. Highlight your experience in managing remote teams and any relevant achievements in service delivery. We want to see how your skills align with our mission at ATS Euromaster!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your knowledge of operational performance drivers and your ability to work collaboratively.
Showcase Your Achievements:When filling out your application, don’t just list your responsibilities—show us your achievements! Use specific examples that demonstrate your track record of achieving results and maintaining profitability in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ATS Euromaster
✨Know the Company Inside Out
Before your interview, take some time to research ATS Euromaster and its operations. Understand their values, mission, and the specifics of the Area Operations Manager role. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Given the nature of the role, expect scenario-based questions that assess your leadership and operational skills. Think of examples from your past experiences where you've successfully managed teams or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Technical Knowledge
As an Area Operations Manager, you'll need to demonstrate your understanding of operational performance drivers and compliance audits. Brush up on relevant technical knowledge and be ready to discuss how you would implement skill development plans with Technical Trainers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in the region, or how success is measured in this role. This shows that you're thinking critically about how you can contribute to the company's goals.
