At a Glance
- Tasks: Lead and develop teams to deliver top-notch service across multiple service centres.
- Company: Join ATS Euromaster, a trusted tyre retailer with over 50 years of experience.
- Benefits: Enjoy competitive salary, generous holiday, company car, and private healthcare.
- Other info: Flexible working with travel opportunities and a commitment to diversity.
- Why this job: Make a real impact in a dynamic role while advancing your career.
- Qualifications: Experience in managing remote teams and a strong customer focus required.
The predicted salary is between 36000 - 60000 £ per year.
As a part of the Michelin Group, ATS Euromaster stands as a distinguished nationwide tyre retailer with over 50 years of industry experience, operating from more than 250 service centres across the UK. Joining our team means becoming part of a reputable company that truly values and invests in its people.
The Opportunity
ATS Euromaster is looking for an Area Operations Manager to join our Operations Division, reporting to the Regional Manager.
This is a regional role covering the Derbyshire, Yorkshire, Humberside, Staffordshire and the Greater Manchester Area.
This role is central to our mission of delivering excellent service and driving performance across our network of service centres.
As an Area Operations Manager, you will be instrumental in coaching and developing your team to achieve peak performance. Your role will involve:
- Ensuring top-notch service delivery to maximise sales and profitability.
- Managing multiple centres, focusing on efficiency and adherence to standard operating procedures.
- Implementing technical skill development plans in collaboration with Technical Trainers.
- Conducting compliance audits for operational activities and revenue protection.
- Upholding and implementing ATS Euromaster\'s strict health and safety standards.
About You:
- Experience in leading and managing remote teams in a comparable role, ideally in a B2B or B2C retail environment.
- Proven ability in resource planning and service delivery in a customer-focused environment.
- Track record of achieving results and maintaining profitability.
- Knowledgeable in operational performance drivers.
- Proficient in Microsoft, Google, and POS systems.
- Skilled in working collaboratively with Head Office functions like Finance, Marketing, and HR.
- A full driving licence is essential for this role as is the requirement to work flexibly, travel across the area regularly, with occasional overnight stays as is necessary.
Benefits & Perks as an Area Operations Manager:
- Competitive annual salary, commensurate with experience + bonus scheme
- 33 days’ holiday (inclusive of bank holidays)
- Company Car Scheme
- Michelin pension scheme matched up to 6% of base salary.
- Private Healthcare
- Training and career advancement opportunities
- Life assurance & income protection (as a member of our pension scheme)
- Share incentive plan
- Enhanced maternity & paternity pay
- Employee recognition & long service award schemes
- Employee assistance programme
- Healthcare cash plan options
- Competitive staff discount scheme on our range of products and services
- Discounts on holidays, shopping, restaurants and much more, all through our ‘Lifestyle’ employee benefits -programme
- Salary sacrifice schemes, including cycle2work
ATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Area Operations Manager in York employer: ATS Euromaster
At ATS Euromaster, part of the Michelin Group, we pride ourselves on being an exceptional employer that prioritises the growth and well-being of our employees. With a strong commitment to training and career advancement, coupled with a competitive benefits package including a company car scheme and private healthcare, we foster a supportive work culture that values diversity and inclusivity. Join us in the vibrant regions of Derbyshire, Yorkshire, Humberside, Staffordshire, and Greater Manchester, where you can make a meaningful impact while enjoying a rewarding career in a reputable organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Area Operations Manager in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Area Operations Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching ATS Euromaster thoroughly. Understand their values, mission, and recent developments. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! As an Area Operations Manager, you’ll need to demonstrate your experience in managing teams and driving performance. Have a few solid examples ready to showcase your skills during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining ATS Euromaster and ready to contribute to our mission of delivering excellent service.
We think you need these skills to ace Area Operations Manager in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Area Operations Manager role. Highlight your experience in managing teams and driving performance, as well as any relevant achievements in a B2B or B2C environment. We want to see how you can bring value to our service centres!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining ATS Euromaster and how your skills align with our mission. Be sure to mention your experience with operational performance and customer service – we love a good story!
Showcase Your Leadership Skills:As an Area Operations Manager, you'll be leading remote teams, so make sure to highlight your leadership style and any successful team development initiatives you've implemented. We’re looking for someone who can inspire and coach their team to achieve peak performance!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there. Let’s get your journey started!
How to prepare for a job interview at ATS Euromaster
✨Know the Company Inside Out
Before your interview, take some time to research ATS Euromaster and its operations. Understand their values, mission, and the specifics of the Area Operations Manager role. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Area Operations Manager, you'll be leading remote teams. Prepare examples from your past experiences where you've successfully managed teams, improved performance, or implemented training plans. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and operational knowledge. Think about challenges you might face in managing multiple service centres and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Your Customer Focus
Since the role is heavily customer-focused, be prepared to discuss how you've previously ensured excellent service delivery. Share specific instances where your actions led to increased customer satisfaction or sales, highlighting your understanding of operational performance drivers.
