At a Glance
- Tasks: Schedule and manage technical personnel for exciting service projects in life sciences.
- Company: Join ATS Life Sciences, a leader in factory-wide automation solutions.
- Benefits: Competitive pay, health benefits, half-day Fridays, and career growth opportunities.
- Other info: Diverse and inclusive team with a commitment to professional development and carbon neutrality by 2030.
- Why this job: Make a real impact on healthcare while working on innovative engineering projects.
- Qualifications: Post-secondary education in technology or engineering; strong communication and scheduling skills.
The predicted salary is between 30000 - 40000 £ per year.
The world isn’t standing still, and neither is ATS Life Sciences. We don’t follow the trends; we set them! Are you interested in being part of a team that makes a difference? Join our growing ATS Life Sciences Systems team, a division of ATS Corporation, a publicly traded global enterprise with a proud history. We are helping advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical automated solutions for medical device and pharmaceutical companies. We are dedicated to assisting our customers in improving the quality of life for people around the world.
ROLE SUMMARY:
The Services Scheduler for After Sales and Service team will be responsible for scheduling the deployment of technical personnel for the execution of service projects within the Cambridge Life Sciences Division, which will include travel deployments to customer sites as well as load balancing the team when they are not travelling. This role requires working closely with Applications Engineering Manager, Project Managers, Team Leads, Shop Managers & our Global Service Partners.
Responsibilities include:
- Reviewing requests to schedule and assign technical service personnel to projects with the intent to meet schedules and budget.
- Creating and managing the resource schedule and loading for all projects.
- Managing incoming quoting requests, assigning personnel & following up with assignees to meet deadlines.
- Collaborating with Project Managers, functional managers, and other ATS divisions to ensure that the right resources are provided to fulfil resource requests.
- Maintaining visibility of project status (on schedule, not on schedule) so that accurate delivery dates can be predicted.
- Utilising the Oracle system to schedule and support the distribution of project information assigned.
- Running Bi-Weekly Scheduling Overview with Leaders.
- Publishing weekly utilisation reports to the Management team.
- Independently problem-solving and managing the assignment of technical services staff to available work ensuring adequate skillset to complete the work.
- Ensuring that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
- Other duties as required by the manager.
Qualifications:
Education: A post-secondary diploma or degree specialising in technology, engineering or equivalent. Leadership and Project Management experience is an asset.
Experience: The successful candidate is an excellent communicator, who displays professionalism, leadership, and well-developed interpersonal skills. Possesses the ability to collaborate with a multi-disciplined engineering team. 5 years’ experience in road service and/or project coordination or resource scheduling in a dynamic environment. Experience scheduling service staff in a local or international context is considered a strong asset. Strong background/education in lean process, procedure, and manufacturing practice would be an asset. Driven continuous improvement mentality and experience with conducting problem-solving exercises, root cause analysis and successful implementation of initiatives would be an asset. Fluent in English, written and oral. Possesses excellent time management skills and can coordinate multiple projects. Resilient, calm under pressure, self-driven, attentive to detail, consistent. Proficient with Microsoft software tools including Word, Excel and PowerPoint, etc.
If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply.
Why YOU should join our ATS Life Sciences Systems team:
- We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energise our people.
- What we do MATTERS - our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!
- INNOVATION and PROBLEM SOLVING is at our core - Our pursuit of continuous improvement in everything we do.
- We prioritise internal GROWTH & DEVELOPMENT - ATS offers endless opportunities for professional growth and development.
- We offer COMPETITIVE Total Rewards - Competitive starting salaries, overtime pay eligibility, paid vacation, Employee Incentive Bonus program, comprehensive health and dental benefits including Lifestyle Spending Account, 5% RRSP matching program and optional Employee Share Purchase Program.
This role represents an existing vacancy within the organization. ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability.
Technical Services Scheduler in Cambridge employer: ATS Corporation
ATS Life Sciences is an exceptional employer that prioritises its people, offering a dynamic work culture where innovation and problem-solving thrive. With competitive compensation, comprehensive benefits, and a strong commitment to employee growth through continuous learning and internal mobility, you will have the opportunity to contribute to meaningful projects that enhance global healthcare. Located in Cambridge, this role not only allows you to engage with cutting-edge technology but also to be part of a diverse and inclusive team dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Scheduler in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current employees at ATS Life Sciences on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching ATS's latest projects and innovations. Show us that you’re not just interested in the role, but also in how you can contribute to our mission of advancing healthcare through automation.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves scheduling and resource management, think of examples from your past where you’ve successfully tackled challenges. We love hearing about real-life experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Technical Services Scheduler in Cambridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Services Scheduler role. Highlight your relevant experience in scheduling and project coordination, and don’t forget to mention any specific skills that align with what we’re looking for!
Showcase Your Communication Skills:Since this role involves collaborating with various teams, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can convey information effectively.
Highlight Problem-Solving Experience:We love candidates who can think on their feet! Share examples of how you've tackled challenges in previous roles, especially in dynamic environments. This will show us you have the resilience and creativity we value.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your materials and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ATS Corporation
✨Know Your Stuff
Make sure you understand the role of a Technical Services Scheduler inside and out. Familiarise yourself with scheduling software, especially Oracle, and brush up on your knowledge of project management principles. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As this role involves collaborating with various teams, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will highlight your ability to work well with others and manage multiple projects.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you've successfully resolved scheduling conflicts or managed resources under tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Align with Company Values
Research ATS Life Sciences and understand their commitment to innovation and improving lives through automation. Be ready to discuss how your values align with theirs and how you can contribute to their mission. This shows that you're not just looking for a job, but a place where you can make a meaningful impact.
