Operational Excellence Lead in London

Operational Excellence Lead in London

London Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Atrium

At a Glance

  • Tasks: Drive efficiency and innovation in Underwriting through digital transformation and process improvement.
  • Company: Atrium, a historic insurer with a client-first approach and a culture of growth.
  • Benefits: Flexible working arrangements, commitment to diversity, and opportunities for professional development.
  • Other info: Join a dynamic team dedicated to continuous improvement and innovation.
  • Why this job: Be at the forefront of digital transformation in the insurance industry and make a real impact.
  • Qualifications: 5+ years in Lloyd’s market and strong project management skills.

The predicted salary is between 60000 - 80000 £ per year.

About Atrium

In a world of constant change, you need an insurer who has stood the test of time. Our reputation is built on consistency, expertise, and a client-first approach. We manage Syndicate 609, one of the oldest syndicates at Lloyd’s, and Syndicate 2026 which launched at 1/1. With a proud history going back to the 1930s our longevity reflects the strength of our underwriting discipline, the depth of our relationships, and our ability to adapt to the evolving needs of our clients and the wider insurance marketplace.

We’re all in it together at Atrium. We are committed to creating an environment where people learn, grow, and follow what they’re passionate about. Our culture encourages staff to feel confident in making decisions at any stage of their career and do work that makes them proud, knowing they’re playing a valuable role in shaping the success of the business.

Role

This is a really interesting opportunity to work at the heart of our business. We are looking for a candidate who can bring expertise in operational excellence and help drive efficiency and innovation across Underwriting Teams.

Description

  • Digital Transformation: Lead key projects and workstreams under Atrium’s Underwriting Transformation and Data-First (straight-through processing) programmes to deliver market-leading digital capabilities for Atrium, along with ensuring that Atrium has efficient, scalable, agile and automated Underwriting systems & processes.
  • Underwriting Systems & Processes: Understand, maintain knowledge and review how Underwriting Teams operate throughout the entire Underwriting journey along with being the product owner for systems & processes used in conjunction with IT. Lead the continuous improvement of Atrium’s Underwriting processes & systems, to ensure maximum efficiency and scalability. Ensure that Underwriting Teams work consistently throughout the Underwriting journey.
  • Underwriting Innovation: Continuously monitor and keep abreast of the latest technological developments in the Insurance industry to help create, deliver and continuously evolve Underwriting Target Operating Models (TOM). Build relationships with a large array of external system/product & service providers within the Insurance market, along with the ability to influence future developments and roadmaps.
  • Internal Groups: Heavily contribute and be responsible for delivering workstreams within various Atrium internal groups including the Digital Strategy Committee, Underwriting Transformation Programme (UTP), Underwriting Cohort Groups and the Technology Innovation Group (TIG).

Required Knowledge and Skills

  • Minimum of 5 years of Lloyd’s market experience
  • Management of Underwriting related Projects
  • Excellent IT skills, ideally Microsoft Visio
  • Effective Relationship & Stakeholder Management (Internal & External)

Atrium offers all permanent employees the chance to work flexibly through our charter for flexible working - we actively invite applications from candidates requiring any form of flexible working arrangements. Atrium is an Equal Opportunities employer with a strong and passionate commitment to Diversity, Equity, and Inclusion. Atrium actively invites applications from candidates requiring any form of flexible working arrangements. We do not discriminate based upon age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic. We’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please get in touch.

Operational Excellence Lead in London employer: Atrium

Atrium is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for a Global Labelling Specialist. Employees benefit from ongoing professional development opportunities and the chance to work on cutting-edge labelling projects in the UK, ensuring both personal growth and meaningful contributions to the industry. With a focus on compliance and teamwork, Atrium provides a supportive environment where your expertise in regulatory labelling can truly shine.

Atrium

Contact Details:

Atrium Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operational Excellence Lead in London

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Atrium). A thoughtful message explaining your interest can really make a difference!

Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Atrium. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Operational Excellence Lead in London

Operational Excellence
Digital Transformation
Underwriting Systems Knowledge
Continuous Improvement
Project Management
Stakeholder Management
Relationship Building

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Atrium.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Atrium. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Atrium

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Atrium to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at Atrium, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Atrium's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.