At a Glance
- Tasks: Lead credit control for a historic insurance syndicate and collaborate with various teams.
- Company: Atrium, a long-standing insurer with a client-first approach.
- Benefits: Flexible working arrangements, commitment to diversity, and a supportive culture.
- Other info: Opportunities for professional growth in a dynamic and inclusive environment.
- Why this job: Join a respected company and make a real impact in the insurance market.
- Qualifications: Experience in credit control within the London Insurance Market and strong analytical skills.
The predicted salary is between 50000 - 65000 £ per year.
About Atrium
In a world of constant change, you need an insurer who has stood the test of time. Our reputation is built on consistency, expertise, and a client-first approach. We manage Syndicate 609, one of the oldest syndicates at Lloyd’s, with a history going back to the 1930s. Our longevity reflects the strength of our underwriting discipline, the depth of our relationships, and our ability to adapt to the evolving needs of our clients and the wider insurance marketplace.
We’re all in it together at Atrium. We are committed to creating an environment where people learn, grow, and follow what they’re passionate about. Our culture encourages staff to feel confident in making decisions at any stage of their career and do work that makes them proud, knowing they’re playing a valuable role in shaping the success of the business.
Role
Atrium is looking for an experienced Credit Control Manager with an understanding of the Lloyd's Market to help manage Atrium’s Inwards and Outwards Credit Control and Internal Broker.
Description
- Lead Atrium’s Internal Broker Services proposition, including working closely with Underwriting Teams, Compliance, Claims and Finance departments.
- Lead the collection of Inwards premium for Syndicate 2026. Liaise with brokers where required to reduce exposure and potential to bad debt and lead the issuance of Notice of Cancellation (NOC) performed by the wider Operations department.
- Manage the collection of Inwards premium for Binding Authorities written through Atrium’s AUGold platform for Syndicate 609.
- Work closely with Atrium’s Outwards RI department to manage the collection of Outwards debt and credit risk.
Additional Responsibilities:
- Build effective relationships with Underwriting Teams across Atrium along with monitoring the performance of Velonetic (DXC).
- Liaise with the Actuarial department to agree Ultimate Premium projections for Syndicate 2026.
- Attend Atrium’s Binder Management Forum (BMF) and Financial Risk Sub-Committee (FRSC), and escalate material issues & concerns to Atrium’s Senior Underwriters along with liaising with external auditors where required.
- Liaise with Atrium’s Compliance and Actuarial departments to analyse broker accreditation & value at risk using REG Technologies Credit Risk Ratings.
- Manage and constantly evolve Atrium’s Inwards and Outwards Credit Control policies, controls and procedures.
- Oversee the uniform data capture of Atrium’s inwards premium into the Policy Admin System (PAS).
- Continuously develop Atrium’s best in class Inwards and Outwards Credit Control systems, to maximise efficiency and facilitate the collection of Inwards & Outwards premium.
- Constantly evolve Atrium’s Management Information (MI) and Key Performance Indicators (KPI), including late signed premium / aged debt, broker risk / value at risk and reconciliations to Actuarial Ultimate Premiums.
Required Knowledge and Skills
- Credit Control experience in the London Insurance Market
- Experience using Velonetic Market Portals
- Good judgement skills regarding task prioritisation & organisation
- Highly numerate and analytical
- Excellent written and verbal communication skills
- Negotiation and Presentation skills
- Effective Relationship & Stakeholder Management
Atrium offers all permanent employees the chance to work flexibly through our charter for flexible working - we actively invite applications from candidates requiring any form of flexible working arrangements.
Atrium is an Equal Opportunities employer with a strong and passionate commitment to Diversity, Equity, and Inclusion. Atrium actively invites applications from candidates requiring any form of flexible working arrangements.
We do not discriminate based upon age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic. We’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please get in touch.
Credit Control Manager in London employer: Atrium
Atrium is an exceptional employer that fosters a culture of growth and collaboration, making it an ideal place for a Credit Control Manager to thrive. With a commitment to flexible working arrangements and a strong focus on diversity, equity, and inclusion, employees are empowered to make impactful decisions while enjoying a supportive work environment. The opportunity to work with one of the oldest syndicates at Lloyd's not only enhances professional development but also allows staff to contribute meaningfully to the company's legacy in the insurance market.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those familiar with the Lloyd's Market. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Atrium and its culture. Understand their approach to credit control and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your negotiation skills! As a Credit Control Manager, you'll need to demonstrate your ability to manage relationships and resolve conflicts. Role-play scenarios with a friend to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Atrium team.
We think you need these skills to ace Credit Control Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in the London Insurance Market and any relevant skills that match the job description. We want to see how you can bring value to Atrium!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with Atrium's values. Remember, we love a client-first approach, so show us how you embody that!
Showcase Your Skills:Don’t forget to highlight your analytical skills and experience with Velonetic Market Portals. We’re looking for someone who can manage relationships effectively, so share examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you’re keen on joining our team at Atrium!
How to prepare for a job interview at Atrium
✨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your analytical skills. Brush up on key financial metrics and be ready to discuss how you've used data to drive decisions in previous roles. This shows you understand the importance of numbers in managing credit risk.
✨Build Relationships
Since the role involves liaising with various departments, think about examples where you've successfully built relationships in a professional setting. Be prepared to share how you’ve collaborated with underwriting teams or compliance departments to achieve common goals.
✨Showcase Your Negotiation Skills
Negotiation is key in credit control. Prepare a couple of scenarios where you successfully negotiated terms or resolved disputes. This will highlight your ability to manage stakeholder expectations and maintain strong relationships with brokers.
✨Understand the Lloyd's Market
Familiarise yourself with the Lloyd's Market and its unique characteristics. Being able to speak knowledgeably about the market during your interview will show that you're not just qualified but also genuinely interested in the industry and Atrium's place within it.
