Our longevity reflects the strength of our underwriting discipline, the depth of our relationships, and our ability to adapt to the evolving needs of our clients and the wider insurance marketplace. This is a great opportunity for an experienced Operations Assistant to join Atrium to provide administrative support to several of our Underwriting teams. Perform accurate and timely risk and aggregate data entry into Atrium’s key systems. Conduct quality control checks on risk and aggregate data to ensure completeness, accuracy and compliance with internal standards. Process and validate USM (Underwriting Signing Messages) and SCM (Signing & Claims Messages) in line with SLAs (Service Level Agreements), investigate and resolve message failures, exceptions and queries. Assist the Operations Assistant Team Leaders to deliver good results by maintaining agreed SLAs and meeting team KPIs. Work confidently alongside Underwriting teams and building stakeholder relationships. Assist with ad hoc operational tasks. Be a key contact for Underwriters and other internal stakeholders to ensure timely and accurate processing of risks and resolution of queries. Escalates issues to Operations Assistant team leaders, where appropriate. Personal and Operational Development: Will complete all required training to develop a deep understanding of the underwriting process and supporting functions, proactively seeks further learning opportunities in these areas to understand the operation of other departments at Atrium and the wider London insurance market Administration and Compliance: Able to operate at all times to the standards and rules of the regulatory bodies and those set out in the firm’s standards documents. Experienced IT skills, including Microsoft Excel, Word and Outlook. Atrium offers all permanent employees the chance to work flexibly through our charter for flexible working - we actively invite applications from candidates requiring any form of flexible working arrangements. Atrium is an Equal Opportunities employer with a strong and passionate commitment to Diversity, Equity, and Inclusion. Atrium actively invites applications from candidates requiring any form of flexible working arrangements. We do not discriminate based upon age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic. We’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please get in touch.
Private Assistant / Team Administrator in City of London employer: Atrium
Atrium is an exceptional employer that fosters a culture of growth and collaboration, making it an ideal place for a Catastrophe Analyst to thrive. With a commitment to flexible working arrangements and a strong focus on diversity, equity, and inclusion, employees are empowered to pursue their passions while contributing to meaningful work in the insurance industry. The opportunity to engage in innovative analytics development and support critical risk management initiatives ensures that team members play a vital role in shaping the future of the business.
