Business Support Analyst
Business Support Analyst

Business Support Analyst

London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the team in delivering high-quality IT services and solutions.
  • Company: Atrium is a top-performing insurer at Lloyd’s of London with 40 years of expertise.
  • Benefits: Enjoy flexible working options and a commitment to diversity and inclusion.
  • Why this job: Join a leading company in the insurance industry and grow your career in a supportive environment.
  • Qualifications: Experience in service desk or IT support roles is preferred.
  • Other info: We welcome applications from all backgrounds and provide necessary support during recruitment.

The predicted salary is between 28800 - 42000 £ per year.

Join to apply for the Business Support Analyst role at Atrium .

Atrium has been a leading specialist insurer at Lloyd’s of London for 40 years, with a history dating back to the 1930s. The Atrium Group includes a range of companies that enable us to provide high-quality services to our customers while generating value for the Group.

We are ranked as one of the top-performing Lloyd’s Syndicates of the past decade, based on high profitability and low volatility, and have achieved substantial growth throughout that period.

Our long-term success is driven by our people’s expertise and our commitment to supporting and encouraging them to excel. As a result, we are regarded as one of the leading underwriting businesses in the London market year after year.

Click here to find out more –> Home (atrium-uw.com)

About Us (atrium-uw.com)

Role

This is a fantastic opportunity for a candidate looking to specialise in the Insurance industry. We are seeking someone with experience in a similar service desk / IT support role.

Click here to find out more –> Opportunities

Atrium offers all permanent employees the chance to work flexibly through our charter for flexible working. We actively invite applications from candidates requiring any form of flexible working arrangements.

Atrium is an Equal Opportunities employer committed to Diversity, Equity, and Inclusion. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other legally protected characteristic.

We are dedicated to providing reasonable adjustments or accommodations for applicants. If you need assistance or support during the recruitment process, please get in touch.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • Insurance

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Business Support Analyst employer: Atrium

Atrium is an exceptional employer, offering a dynamic work environment in the heart of London’s insurance market. With a strong commitment to employee development and flexible working arrangements, we foster a culture of inclusivity and support, ensuring that every team member can thrive and contribute to our continued success. Join us to be part of a leading syndicate where your expertise will be valued and your career can flourish.
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Contact Detail:

Atrium Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Analyst

✨Tip Number 1

Familiarise yourself with the insurance industry, particularly the role of a Business Support Analyst. Understanding key concepts and terminology will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the insurance sector, especially those working at Atrium or similar companies. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.

✨Tip Number 3

Prepare to discuss your experience in service desk or IT support roles by highlighting specific examples of how you've solved problems or improved processes. This will demonstrate your practical skills and readiness for the position.

✨Tip Number 4

Research Atrium's values and commitment to diversity, equity, and inclusion. Be ready to articulate how your personal values align with theirs, as cultural fit is often a key consideration in hiring decisions.

We think you need these skills to ace Business Support Analyst

Customer Service Skills
IT Support Experience
Problem-Solving Skills
Analytical Skills
Attention to Detail
Communication Skills
Technical Proficiency in IT Systems
Time Management
Team Collaboration
Adaptability
Knowledge of Insurance Industry
Data Entry Skills
Basic Understanding of ITIL Framework

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Support Analyst position. Tailor your application to highlight relevant experience in service desk or IT support roles.

Craft a Tailored CV: Your CV should reflect your skills and experiences that are most relevant to the insurance industry and the specific role. Use keywords from the job description to ensure your CV stands out to recruiters.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Atrium and how your background makes you a great fit for their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Atrium

✨Research Atrium Thoroughly

Before your interview, make sure to dive deep into Atrium's history, values, and recent achievements. Understanding their position in the insurance market and their commitment to diversity and inclusion will show your genuine interest in the company.

✨Highlight Relevant Experience

Since they are looking for someone with experience in a service desk or IT support role, be prepared to discuss specific examples from your past work that demonstrate your skills in these areas. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare insightful questions about the role, team dynamics, and opportunities for growth within Atrium. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

✨Showcase Your Problem-Solving Skills

As a Business Support Analyst, you'll likely face various challenges. Be ready to discuss how you've approached problem-solving in previous roles, particularly in high-pressure situations. This will demonstrate your analytical thinking and ability to handle the demands of the job.

Business Support Analyst
Atrium

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