At a Glance
- Tasks: Assist clients with complex inquiries and provide technical support for company products.
- Company: Dynamic investment firm offering a hybrid work environment in Manchester.
- Benefits: Competitive hourly rate, holiday pay, and opportunities for process improvement.
- Other info: Contract role with potential for growth and development in the finance sector.
- Why this job: Join a team where your ideas can drive efficiency and enhance client satisfaction.
- Qualifications: Strong communication skills and experience in client services or operations.
The predicted salary is between 21.83 - 21.83 £ per hour.
Contract Role – Investment Operations (Client Services / Transfer Agent Roles) – Manchester/Hybrid – 06 months initial – Inside IR35 PAYE Role
Overview: Job
Title: Investment Operations – Client Services / Transfer Agent Roles x 6 Location: Hybrid – 4 days onsite per week in
- Manchester
- Contract
- Type: Contract
- Duration: 06 months initial
Rate: £21.83 per hour + holidays PAYE Client Service Representative Independently assists clients by responding to complex phone, email and other inquiries regarding company products, services and procedures.
Responds to client questions on company product features and provides technical assistance for the most complex issues that have been escalated by junior team members.
Researches and resolves complex operational or client issues.
Assists in identifying trends in client issues and proposing solutions.
Provides status updates on problem resolution and outstanding issues to other teams.
Directs inquiries to the appropriate resources at the company Assists with process improvement by contributing ideas to improve team efficiency.
Coordinates implementation of resulting process changes for the team.
To be successful in this role, we’re seeking ...
Investment Operations (Client Services / Transfer Agent Roles) employer: Atrium Workforce Solutions Ltd
As a leading player in the investment operations sector, our company offers a dynamic work environment in Manchester that fosters collaboration and innovation. Employees benefit from a supportive culture that prioritises professional growth, with opportunities for skill development and career advancement. The hybrid working model allows for flexibility while maintaining strong team connections, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Atrium Workforce Solutions Ltd Recruitment Team
