Medical Information Customer Experience Specialist with Dutch – Surrey
Atrium is recruiting for a Medical Information Customer Experience Specialist with fluent Dutch to join a leading global pharmaceutical organisation. This is an excellent opportunity for candidates with a Life Sciences or Healthcare background who are passionate about customer experience and supporting healthcare professionals, patients and caregivers. This is a PAYE 6mths role, 37hrs per week, onsite work 50%
- Respond to medical and product enquiries via phone, email, webforms and live chat
- Research and provide accurate medical information using approved resources
- Deliver a high-quality customer experience in both Dutch and English
- Accurately document enquiries and responses in line with regulatory requirements
- Identify and report adverse events and product quality complaints
- Support continuous improvement initiatives and wider Medical Information activities
- Collaborate with international colleagues to ensure a consistent customer experience
Essential:
- Native-level Dutch (C2) and fluent English
- Degree in Pharmacy, Pharmacology, Biomedical Science, Life Sciences, Nursing, Healthcare or a related discipline
- Strong communication and customer service skills
- Ability to understand and communicate scientific information clearly
- Strong attention to detail and documentation skills
- Desirable: Experience in processing Medical Information. Pharmacovigilance or Drug Safety knowledge.
- Desirable: Any experience in the Pharmaceutical or Biotechnology or Medical Devices industries
- Previous experience supporting Healthcare Professionals, Patients or Caregivers
Click Apply now/Contact Lianne to be considered for the Medical Information Customer Experience Specialist with Dutch – Surrey role
Medical Information Customer Experience Specialist with Dutch – Surrey in Reigate employer: Atrium Workforce Solutions Ltd Careers
Join our dynamic Equities Engineering team in London, where we foster a collaborative and innovative work culture that prioritises employee growth and development. As a Vice President & Senior VP Java Equities, you'll enjoy competitive compensation, a hybrid working model, and the opportunity to lead cutting-edge projects in a fast-paced financial environment. We value your expertise and offer a supportive atmosphere that encourages mentorship and technical leadership, making it an excellent place for professionals seeking meaningful and rewarding employment.
Contact Details:
Atrium Workforce Solutions Ltd Careers Recruitment Team
