This newly created role will support the Account Director, Creative, and serve as a critical link between our internal teams, client stakeholders, and PAYE workforce. If you thrive in fast-paced environments, enjoy solving problems, and are passionate about creating seamless experiences, this is a great opportunity to grow your career. What You’ll Do: As a Senior Account Coordinator, you’ll manage day-to-day operations across multiple HR and workforce administration processes. Your responsibilities will include: Building strong relationships with client managers, freelancers, and internal teams. Supporting hiring managers and suppliers throughout the contingent labour/ non-employee lifecycle - from requisition creation to onboarding and offboarding. Maintaining accurate records in Atrium’s HRIS (eg. Bullhorn, Avionte etc.), timekeeping systems, and client FMS tools (eg. Worksuite, Worksome, YunoJuno, Lifted etc.) Monitoring compliance with HR/payroll regulations and program SLAs. Diagnosing and resolving client concerns, escalating as needed with leadership support. Facilitating offboarding, including terminations, documentation updates, and communication with HR. Participating in regular client and internal meetings to drive program goals and ensure alignment. Supporting programme adoption, communications, and operational consistency across engagements. You’ll thrive in this role if you: Have experience in account coordination with PAYE staffing agency workers, MSP/ RPO staffing provider program, PAYE payrolling. Communicate clearly and professionally with clients, associates, and internal teams Approach your work with empathy, curiosity, and a service mindset Are detail-oriented and diligent, especially when it comes to data and documentation Enjoy solving problems and offering practical, well-considered solutions Are receptive to feedback and committed to continuous improvement Bring a positive, team-oriented attitude to your work By applying for this role, you acknowledge that we will collect, use and process your personal data for recruitment and selection purposes. This may include assessing your suitability for the role, contacting you about your application, carrying out pre-employment checks where applicable, and keeping records relating to the recruitment process. Your personal data will be handled in accordance with our Privacy Notice. For more information please visit our website Our Privacy Policy | Atrium
