At a Glance
- Tasks: Manage day-to-day operations and build strong relationships with clients and teams.
- Company: Dynamic company focused on seamless workforce solutions and collaboration.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Embrace a culture of empathy, curiosity, and continuous improvement.
- Why this job: Join a fast-paced team and make a real impact in workforce administration.
- Qualifications: Experience in account coordination and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
This newly created role will support the Account Director, Creative, and serve as a critical link between our internal teams, client stakeholders, and PAYE workforce. If you thrive in fast-paced environments, enjoy solving problems, and are passionate about creating seamless experiences, this is a great opportunity to grow your career.
What You’ll Do:
- Manage day-to-day operations across multiple HR and workforce administration processes.
- Build strong relationships with client managers, freelancers, and internal teams.
- Support hiring managers and suppliers throughout the contingent labour/non-employee lifecycle - from requisition creation to onboarding and offboarding.
- Maintain accurate records in Atrium’s HRIS (e.g. Bullhorn, Avionte etc.), timekeeping systems, and client FMS tools (e.g. Worksuite, Worksome, YunoJuno, Lifted etc.).
- Monitor compliance with HR/payroll regulations and program SLAs.
- Diagnose and resolve client concerns, escalating as needed with leadership support.
- Facilitate offboarding, including terminations, documentation updates, and communication with HR.
- Participate in regular client and internal meetings to drive program goals and ensure alignment.
- Support programme adoption, communications, and operational consistency across engagements.
You’ll thrive in this role if you:
- Have experience in account coordination with PAYE staffing agency workers, MSP/RPO staffing provider program, PAYE payrolling.
- Communicate clearly and professionally with clients, associates, and internal teams.
- Approach your work with empathy, curiosity, and a service mindset.
- Are detail-oriented and diligent, especially when it comes to data and documentation.
- Enjoy solving problems and offering practical, well-considered solutions.
- Are receptive to feedback and committed to continuous improvement.
- Bring a positive, team-oriented attitude to your work.
Locations
Senior Account Coordinator in Northumberland, Wallington employer: Atrium (EMEA)
Join a dynamic and innovative team as a Senior Account Coordinator, where you'll play a pivotal role in fostering collaboration between internal teams and client stakeholders. Our company prides itself on a supportive work culture that values employee growth, offering ample opportunities for professional development in a fast-paced environment. Located in a vibrant area, we provide a unique blend of flexibility and engagement, ensuring that every team member feels valued and empowered to make a meaningful impact.
