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- Tasks: Be the friendly face of our investment banking team, ensuring a top-notch experience for all visitors.
- Company: Join a leading investment bank known for its dynamic environment and commitment to excellence.
- Benefits: Enjoy a competitive salary, professional growth opportunities, and a vibrant office culture in London.
- Why this job: This role offers a chance to develop customer service skills while working in a prestigious industry.
- Qualifications: Strong customer service skills and proficiency in MS Office are essential; teamwork and problem-solving are key.
- Other info: Minimum 4 days in the office near Oxford Circus; perfect for those who thrive in a bustling environment.
The predicted salary is between 30000 - 42000 £ per year.
Job type: Permanent
Salary: £35 - £42K
Location: London (nearest station Oxford Circus – minimum 4 days in the office)
Essential Job Functions- Deliver an exceptional front-of-house experience, offering outstanding service to all visitors while maintaining a friendly and professional demeanour.
- Support visitor registration and ensure compliance with security protocols.
- Coordinate guest arrivals in collaboration with the Front of House Administrator, ensuring guests are welcomed and escorted to their destinations.
- Manage enquiries and requests efficiently providing timely and professional responses.
- Assist with client meeting room set-ups, including beverage and catering arrangements.
- Provide reception desk cover on client floor as required.
- Assist with coordination of onsite events.
- Help maintain tea-points and copy rooms ensuring they are well-organized and stocked.
- Undertake special projects and provide support to management as needed.
- Strong customer service skills a must.
- Knowledge of MS Office, including Outlook, Word, Excel, and Power Point.
- Ability to effectively collaborate with a diverse range of stakeholders including senior management, clients and external vendors.
- Good interpersonal, organizational, communication and problem-solving skills are required.
- Must be hands-on and be willing to roll up their sleeves to perform all responsibilities needed to ensure success.
Front of House Host – Investment Banking employer: Atrium (EMEA)
Contact Detail:
Atrium (EMEA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Host – Investment Banking
✨Tip Number 1
Familiarise yourself with the investment banking sector. Understanding the industry will help you engage more effectively with clients and colleagues, showcasing your enthusiasm and knowledge during any interactions.
✨Tip Number 2
Practice your customer service skills in various scenarios. Since this role requires exceptional service, consider role-playing different situations with friends or family to enhance your ability to handle enquiries and requests professionally.
✨Tip Number 3
Network with professionals in the investment banking field. Attend industry events or connect with people on LinkedIn to gain insights into the company culture and expectations, which can give you an edge during interviews.
✨Tip Number 4
Showcase your organisational skills by volunteering for event coordination or similar tasks. This hands-on experience will not only bolster your CV but also demonstrate your readiness to take on responsibilities in a fast-paced environment.
We think you need these skills to ace Front of House Host – Investment Banking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and front-of-house roles. Emphasise any previous positions where you managed visitor interactions or coordinated events, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to manage enquiries and coordinate guest arrivals effectively.
Showcase Your Skills: Highlight your proficiency in MS Office applications, particularly Outlook, Word, Excel, and PowerPoint. Provide examples of how you've used these tools in past roles to enhance your effectiveness in a front-of-house capacity.
Prepare for Potential Questions: Think about common interview questions related to customer service and problem-solving. Prepare examples from your past experiences that demonstrate your ability to handle challenging situations and collaborate with diverse stakeholders.
How to prepare for a job interview at Atrium (EMEA)
✨Showcase Your Customer Service Skills
As a Front of House Host, exceptional customer service is key. Be prepared to share specific examples from your past experiences where you went above and beyond to provide outstanding service. This will demonstrate your commitment to creating a welcoming environment.
✨Familiarise Yourself with the Company
Research the investment banking firm thoroughly. Understand their values, culture, and recent news. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities, especially when coordinating guest arrivals and managing enquiries. Prepare to discuss how you prioritise tasks and manage time effectively, perhaps by sharing a relevant scenario from your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to resolve conflicts or manage unexpected challenges, and be ready to explain your thought process and actions taken.
