At a Glance
- Tasks: Drive revenue growth and build long-term client relationships in a dynamic tech environment.
- Company: Join a leading Managed Service Provider with a focus on innovation and growth.
- Benefits: Enjoy competitive salary, hybrid working, generous leave, and professional development opportunities.
- Other info: Collaborative culture with excellent career progression and employee wellbeing initiatives.
- Why this job: Make a real impact by helping businesses maximise their technology investments.
- Qualifications: 5+ years in sales or account management within an MSP, strong communication skills required.
The predicted salary is between 36000 - 44000 £ per year.
Atrium Associates are proud to be partnering with a market-leading Managed Service Provider (MSP) to recruit an experienced Senior Account Manager to join their growing team in Edinburgh. This is an exciting opportunity for a commercially driven sales professional with MSP experience who enjoys combining new business development with strategic account management. You'll be responsible for driving revenue growth, developing long-term client relationships, and helping organisations maximise the value of their technology investments.
Our client is a highly successful and rapidly growing technology services provider, delivering innovative IT, cloud, and cyber security solutions to businesses across the UK. As a Senior Account Manager, you'll be responsible for developing new business opportunities while managing and growing an established portfolio of SME clients. You'll take a consultative approach, working closely with decision-makers to understand their business objectives and recommend technology solutions that deliver measurable value. This role offers significant autonomy, excellent earning potential, and the opportunity to join a business that is investing heavily in growth, innovation, and its people.
Key Responsibilities
- Business Development
- Generate new business opportunities through prospecting, networking, and outbound sales activity.
- Develop and maintain a strong pipeline of qualified opportunities.
- Build relationships with prospective customers and convert opportunities into long-term partnerships.
- Account Management
- Manage and grow an existing portfolio of SME accounts.
- Conduct regular account reviews and strategic planning meetings.
- Drive customer retention, satisfaction, and account profitability.
- Identify opportunities for upselling and cross-selling services.
- Consultative Solution Selling
- Understand customer challenges and business goals.
- Recommend tailored IT, cloud, and cyber security solutions.
- Prepare and present proposals, quotations, and business cases.
- Clearly communicate the commercial value and ROI of proposed solutions.
- Stakeholder Engagement
- Build trusted relationships with key stakeholders and decision-makers.
- Act as the primary commercial point of contact for your client portfolio.
- Work closely with Service Delivery, Technical, and Cyber Security teams to ensure exceptional customer outcomes.
- Sales Performance
- Maintain accurate CRM records, account plans, and forecasts.
- Achieve individual targets across new business, growth, and customer retention.
- Monitor market trends and identify emerging opportunities.
About You
Essential Experience
- Minimum 5 years' experience in a Sales, Business Development, or Account Management role within an MSP environment.
- Proven track record of winning new business and growing existing accounts.
- Strong consultative sales approach and commercial awareness.
- Excellent communication, negotiation, and relationship-building skills.
- Experience working within a technology-led sales environment.
- Strong CRM and pipeline management experience.
- Full UK Driving Licence.
- Ability to travel across the region and attend office locations when required.
Technical Knowledge
- Experience selling one or more of the following solutions:
- Managed IT Support & Service Desk
- Microsoft 365
- Azure & Cloud Services
- Cyber Security Solutions
- Backup & Disaster Recovery
- Endpoint Security
- SIEM & Security Monitoring Services
Desirable
- Business-related degree.
- Sales, IT, or CRM certifications.
- Experience managing complex technology solutions sales cycles.
What's on Offer?
- Competitive salary and uncapped bonus potential.
- Hybrid working.
- 25 days annual leave plus additional company benefits.
- Pension scheme.
- Life assurance and income protection.
- Enhanced family-friendly policies.
- Ongoing training and professional development.
- Career progression opportunities within a growing organisation.
- Collaborative and supportive culture.
- Employee wellbeing and reward programmes.
Why Apply?
This is an excellent opportunity to join a forward-thinking technology organisation where you'll have the opportunity to build meaningful client relationships, drive commercial success, and play a key role in a growing sales function. If you're an experienced MSP sales professional looking for your next challenge, we'd love to hear from you.
For a confidential discussion about this opportunity, please contact Atrium Associates.
Senior Account Manager in Edinburgh employer: Atrium Associates Ltd
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