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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty retailer with a vibrant culture.
- Benefits: Competitive pay, employee discounts, and opportunities for career growth.
- Why this job: Be part of an exciting new store opening and make a real impact!
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible hours and a supportive environment for personal development.
The predicted salary is between 24000 - 36000 £ per year.
SpaceNK are thrilled to announce the upcoming opening of our newest store in Watford, located in the Harlequin Shopping Centre!
Main Purpose of the Role: The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team. They must aim to deliver:
- A visually inspiring and inviting store environment
- A fully compliant store, adhering to all company processes and policies
Main Responsibilities:
- Customer First: Delivers a ‘customer first’ experience exceeding customer expectations. Supports their team to ensure a ‘customer first’ experience is delivered consistently.
- KPIs: Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion. Exceeds the company acquisition target for N.dulge. Supports stock file accuracy – adheres to all stock handling policies to ensure stock accuracy and minimise stock loss.
- Communication: Ensures team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement. Communicates clearly and concisely with all internal and external business partners to drive business opportunities.
- Commerciality: Actively identifies innovative opportunities to maximise their business. Confidently analyses all available business reports to review weekly, monthly and yearly performance.
- Team: Supports the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience. Creates an inclusive, welcoming and approachable environment for employees to thrive in. Confidently delivers feedback and escalates any performance issues to the Store Manager or Assistant Manager.
- Leadership: Leads, motivates and inspires the team – be a role model! Coaches and develops their team and individuals to achieve their full potential.
- Store Operations: Ensures the store is maintained in line with Company maintenance and Health & Safety standards. Communicating all needs, in a timely manner, with the Regional Manager or Property Manager. Understands and adheres to all Company loss prevention practices.
Qualities:
- Ability to deliver a ‘customer first’ experience, demonstrating the leadership to coach and motivate their team.
- Ability to understand and analyse commercial reports to drive business opportunities.
- Ability to identify key performance behaviours and competencies within the team.
- Strong prioritising and organisational skills.
- Leads by example.
- Values honesty and integrity in working relationships.
- Ability to manage change.
- Flexibility to meet rapidly changing priorities and deadlines.
- Ability to delegate tasks and follow up effectively to ensure completion.
Space NK Supervisor (37.5 Hours) in Watford employer: Atria Watford
Contact Detail:
Atria Watford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Space NK Supervisor (37.5 Hours) in Watford
✨Tip Number 1
Get to know the company! Before your interview, dive into Space NK's values and culture. This way, you can show how your vibe matches theirs and how you can contribute to that 'customer first' experience.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how you can lead and motivate a team, just like the job description highlights.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and be ready to share examples of how you've exceeded sales targets or improved team performance. Show them you're the perfect fit for their high-performing team.
✨Tip Number 4
Don't forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Space NK Supervisor (37.5 Hours) in Watford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your commitment to delivering a 'customer first' experience. Share specific examples of how you've gone above and beyond for customers in the past – we love to see that enthusiasm!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to communicate your skills and experiences, especially those related to sales targets and team leadership. We appreciate a well-structured application that’s easy to read!
Demonstrate Your Leadership Skills: As a Supervisor, you'll be leading a team, so don’t forget to showcase your leadership abilities in your application. Talk about times when you’ve motivated or coached others, and how you’ve created an inclusive environment – it’s all about inspiring your team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows you’re serious about joining our team at Space NK. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Atria Watford
✨Know Your Stuff
Before the interview, make sure you’re familiar with Space NK’s values and products. Research their latest offerings and understand what makes them stand out in the beauty industry. This will help you demonstrate your passion for the brand and how you can contribute to a 'customer first' experience.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and inspire your team. Prepare examples of how you've successfully motivated others in previous roles. Think about times when you’ve coached someone to improve their performance or how you’ve created an inclusive environment. This will show that you can deliver on the leadership qualities they’re looking for.
✨Be Data Savvy
Space NK values commerciality, so brush up on your ability to analyse sales reports and KPIs. Be ready to discuss how you’ve used data to drive business decisions in the past. This will highlight your analytical skills and show that you can help exceed sales targets and deliver growth.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and how success is measured. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to shine!
