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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty retailer with a passion for innovation.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Be part of an exciting new store opening and make a real impact in the beauty industry.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Inclusive work environment with a focus on personal development.
The predicted salary is between 30000 - 42000 £ per year.
Positions Available: 5
Hours Required: 37.5 hours
SpaceNK are thrilled to announce the upcoming opening of our newest store in Watford, located in the Harlequin Shopping Centre!
Main Purpose of the Role: The Store Manager's main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team. They must aim to deliver:
- Our Brand Vision and Mission by living our brand pillars
- A visually inspiring and inviting store environment
- A fully compliant store, adhering to all company processes and policies
- A focussed and commercial business plan to deliver bottom line profitability
Main Responsibilities:
- Customer First: Delivers a ‘customer first’ experience exceeding customer expectations. Coaches their team to ensure a ‘customer first’ experience is delivered consistently. Ensures consistent product training and knowledge to provide unbiased customer advice.
- KPIs: Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion. Exceeds the company acquisition target for N.dulge. Manages payroll spend within budget through effective scheduling and people planning. Manages stock file accuracy – adheres to all stock handling policies to ensure stock accuracy and minimise stock loss.
- Communication: Ensures team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement. Communicates clearly and concisely with all internal and external business partners to drive business opportunities.
- Commerciality: Actively identifies innovative opportunities to maximise their business. Confidently analyses all available business reports to review weekly, monthly and yearly performance.
- Team: Recruits and retains diverse teams that support our ‘customer first’ experience. Creates an inclusive, welcoming and approachable environment for employees to thrive in. Confidently delivers feedback and manages performance in line with company processes.
- Leadership: Leads, motivates and inspires their team – be a role model! Coaches and develops their team and individuals to achieve their full potential.
- Store Operations: Ensures their store is maintained in line with company maintenance and Health & Safety standards. Communicating all needs in a timely manner with the regional manager or property manager. Understands and adheres to all Company loss prevention practices.
Qualities:
- Ability to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team.
- Ability to understand and analyse commercial reports to drive business opportunities.
- Ability to identify key performance behaviours and competencies within the team.
- Ability to build strong working relationships with support office departments.
- Strong prioritising and organisational skills.
- Leads by example.
- Values honesty and integrity in working relationships.
- Ability to manage change.
- Flexibility to meet rapidly changing priorities and deadlines.
- Ability to delegate tasks and follow up effectively to ensure completion.
- Solution-minded, uses initiative to positively solve problems.
Space NK Store Manager (37.5 hours) in Watford employer: Atria Watford
Contact Detail:
Atria Watford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Space NK Store Manager (37.5 hours) in Watford
✨Tip Number 1
Get to know the company inside out! Research Space NK's brand vision and mission, and think about how you can embody their values in your interview. This will show that you're not just another candidate, but someone who truly aligns with their ethos.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think of examples from your past experiences where you've exceeded sales targets or developed a high-performing team. We want to hear your success stories!
✨Tip Number 3
Dress the part! When you walk into that interview, make sure you look the part of a Space NK Store Manager. A polished appearance shows that you take the role seriously and understand the importance of brand representation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Space NK Store Manager (37.5 hours) in Watford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your commitment to delivering a 'customer first' experience. Share specific examples of how you've exceeded customer expectations in the past – this will show us that you truly understand our brand vision.
Be Clear and Concise: We love a well-structured application! Keep your language clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills that align with the Store Manager role.
Demonstrate Your Leadership Skills: As a Store Manager, you'll be leading a team, so don’t forget to showcase your leadership experience. Talk about how you've motivated and developed teams in previous roles, and how you plan to inspire your future team at Space NK.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining the Space NK family!
How to prepare for a job interview at Atria Watford
✨Know Your Brand Inside Out
Before your interview, make sure you’re well-versed in Space NK’s brand vision and mission. Familiarise yourself with their products and values, as this will help you demonstrate how you can embody their brand pillars and deliver a ‘customer first’ experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in leading teams. Think of specific examples where you motivated your team or improved performance. Highlight your coaching style and how you’ve developed individuals to reach their full potential, as this is crucial for the Store Manager role.
✨Understand the Numbers
Brush up on your commercial acumen! Be ready to talk about how you’ve used KPIs to drive sales and profitability in past roles. Show that you can analyse business reports and identify opportunities for growth, which is key to maximising sales at Space NK.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask your interviewers. This could be about their expectations for the new store or how they measure success. It shows you’re genuinely interested and engaged, which can set you apart from other candidates.
