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- Tasks: Drive colour sales and train the team to deliver exceptional customer experiences.
- Company: Join Space NK, a leading beauty retailer with a passion for colour.
- Benefits: Competitive pay, training opportunities, and a vibrant team culture.
- Why this job: Be part of a dynamic team and share your love for make-up with customers.
- Qualifications: Strong artistry skills, excellent communication, and a passion for beauty.
- Other info: Flexible hours and a supportive environment for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Space NK are thrilled to announce the upcoming opening of our newest store in Watford, located in the Harlequin Shopping Centre!
Main Purpose of the Role: The Colour Specialist’s main responsibility is to drive colour sales instore through training and increase team skill levels and confidence in selling our colour options. They must aim to deliver:
- Our Brand Vision and Mission by living our values and behaviours.
- A ‘Customer first’ experience in Colour that is consistent throughout the portfolio.
- A fully compliant store, adhering to all company processes and policies.
Main Responsibilities:
- Customer First Education: Responsible for training the team to company standard, including the colour aspect of New Starter Induction for all new starters. Schedule Colour training around business needs, logging each training session and attendees. Observe and support the team on the spot with customers taking the opportunity to build confidence and knowledge, whilst ensuring a Customer First experience is given. Passionate about maintaining own up to date product knowledge and sharing with the team. Attend regular training and meetings with Colour Trainer to ensure that up-to-date with company standards and processes. Deliver unbiased customer advice through exceptional product knowledge.
- Customer First: Deliver unbiased customer advice through exceptional product knowledge. Delivers a ‘customer first’ experience exceeding customer expectations. Work as one team to ensure a ‘customer first’ experience is delivered consistently.
- KPI's: Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion. Exceeds the company acquisition target for N.dulge.
- We Are One Team: Communicates clearly and concisely with their store team. Confidently communicates with external business partners, store visitors. Fully embraces the team effort and takes pride in achieving a common goal. Open and supportive of other ideas and opinions creating an inclusive, welcoming, and approachable store environment.
- Operations: Follows all stock handling policies to ensure stock accuracy and minimise stock loss. Understands and adheres to all Company loss prevention practices.
- Qualities: Highly skilled artistry. Ability to evaluate skill level. Confident and engaging. Strong selling skills. Excellent communicator, collaborator, and team player. Passionate about make-up and ability to deliver a ‘customer first’ experience. Enthusiastic to share knowledge and to support colleagues. Strong prioritising and organisational skills. Leads by example. Ability to understand store targets and KPI’s. Values honesty and integrity in working relationships. Flexibility to meet rapidly changing priorities and deadlines.
Space NK Colour Specialist (37.5 Hours) in Watford employer: Atria Watford
Contact Detail:
Atria Watford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Space NK Colour Specialist (37.5 Hours) in Watford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Space NK's products and values. This way, when you chat with the team or during interviews, you can show off your passion and knowledge, making you stand out as a Colour Specialist.
✨Tip Number 2
Practice your selling skills! Role-play scenarios with friends or family where you explain colour options and provide customer advice. This will help you feel more confident and ready to deliver that 'customer first' experience when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events related to the beauty industry. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Space NK team and ready to embrace our values and mission.
We think you need these skills to ace Space NK Colour Specialist (37.5 Hours) in Watford
Some tips for your application 🫡
Show Your Passion for Colour: When writing your application, let your love for make-up and colour shine through! Share any experiences or stories that highlight your enthusiasm for the beauty industry and how you can contribute to a 'customer first' experience.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. We want to see how your background aligns with our mission and values, so don’t hold back!
Highlight Teamwork Skills: Since we value collaboration, be sure to mention any past experiences where you worked as part of a team. Talk about how you supported your colleagues and contributed to achieving common goals – it’s all about being one team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Space NK!
How to prepare for a job interview at Atria Watford
✨Know Your Colour Products Inside Out
Make sure you’re well-versed in the colour products that Space NK offers. Familiarise yourself with the latest trends, ingredients, and benefits of each product. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Training Skills
Since the role involves training others, be prepared to discuss your previous experiences in training or mentoring. Think of specific examples where you’ve successfully helped someone improve their skills, especially in a retail or beauty context.
✨Emphasise Customer First Experience
Space NK values a 'customer first' approach, so come ready to share how you’ve gone above and beyond for customers in past roles. Use real-life examples to illustrate your commitment to delivering exceptional service and building customer relationships.
✨Demonstrate Team Spirit
This role requires strong collaboration with the team. Be ready to talk about how you’ve worked effectively in a team environment. Highlight instances where you’ve supported colleagues or contributed to a common goal, showcasing your ability to communicate and collaborate.
