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- Tasks: Support the Store Manager in maximising sales and developing a high-performing team.
- Company: Join Space NK, a leading beauty retailer with a vibrant culture.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Be part of an exciting new store opening and make a real impact!
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Dynamic work environment with a focus on inclusivity and team development.
The predicted salary is between 28000 - 42000 £ per year.
SpaceNK are thrilled to announce the upcoming opening of our newest store in Watford, located in the Harlequin Shopping Centre!
Main Purpose of the Role: The Assistant Manager's main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team. They must aim to deliver:
- Our Brand Vision and Mission by living our brand pillars
- A visually inspiring and inviting store environment
- A fully compliant store, adhering to all company processes and policies
- Assists the Store Manager to identify a focused and commercial business plan to deliver bottom line profitability
Main Responsibilities:
- Customer First: Delivers a ‘customer first’ experience exceeding customer expectations. Coaches their team to ensure a ‘customer first’ experience is delivered consistently. Ensures consistent product training and knowledge to provide unbiased customer advice.
- KPI's: Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion. Exceeds the company acquisition target for N.dulge. Assists the Store Manager in managing payroll spend within budget through effective scheduling and people planning. Manages stock file accuracy – adheres to all stock handling policies to ensure stock accuracy and minimise stock loss.
- Communication: Ensures team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement. Communicates clearly and concisely with all internal and external business partners to drive business opportunities.
- Commerciality: Actively identifies innovative opportunities to maximise their business. Confidently analyses all available business reports to review weekly, monthly and yearly performance.
- Team: Assists the Store Manager by supporting recruitment and retaining diverse teams that supports our ‘customer first’ experience. Creates an inclusive, welcoming and approachable environment for employees to thrive in. Confidently delivers feedback and manages performance in line with Company processes.
- Leadership: Leads, motivates and inspires their team – be a role model! Coaches and develops their team and individuals to achieve their full potential.
- Store Operations: Ensures their store is maintained in line with company maintenance and Health & Safety standards. Communicating all needs in a timely manner with the regional manager or property manager. Understands and adheres to all Company loss prevention practices.
Qualities:
- Ability to deliver a ‘customer first’ experience, demonstrating the leadership to coach and motivate their team.
- Ability to understand and analyse commercial reports to drive business opportunities.
- Ability to identify key performance behaviours and competencies within the team.
- Ability to build strong working relationships with support office departments.
- Strong prioritising and organisational skills.
- Leads by example.
- Values honesty and integrity in working relationships.
- Ability to manage change.
- Flexibility to meet rapidly changing priorities and deadlines.
- Ability to delegate tasks and follow up effectively to ensure completion.
- Solution minded, uses initiative to positively solve problems.
Space NK Assistant Manager (37.5 hours) in Watford employer: Atria Watford
Contact Detail:
Atria Watford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Space NK Assistant Manager (37.5 hours) in Watford
✨Tip Number 1
Get to know the company inside out! Research Space NK's values, products, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering a ‘customer first’ experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you’re not in a management role yet, highlight times when you’ve motivated or coached others. Space NK is looking for someone who can inspire their team, so let that shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Space NK Assistant Manager (37.5 hours) in Watford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your commitment to delivering a 'customer first' experience. Share specific examples of how you've gone above and beyond for customers in the past – we love to see that passion!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, especially those related to sales targets and team leadership. We appreciate a well-structured application that’s easy to read!
Demonstrate Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so don’t forget to showcase your leadership abilities. Talk about times when you’ve motivated or coached others, and how you’ve created an inclusive environment. We want to know how you inspire your team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Space NK family!
How to prepare for a job interview at Atria Watford
✨Know Your Brand Inside Out
Before your interview, make sure you’re well-versed in Space NK’s brand vision and mission. Familiarise yourself with their products and values, as this will help you demonstrate how you can embody their 'customer first' approach during the interview.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead and inspire a team. Prepare examples of how you've successfully coached or motivated others in previous roles. Highlight your ability to create an inclusive environment and how you’ve managed performance effectively.
✨Be Ready to Discuss KPIs
Understand key performance indicators relevant to the role, such as sales targets and stock management. Be prepared to discuss how you’ve exceeded targets in the past and how you plan to drive business opportunities at Space NK.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the store's goals, team dynamics, or how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
