At a Glance
- Tasks: Support colleagues in delivering excellent customer service and gain essential business skills.
- Company: Join Atradius, a global leader in trade credit insurance with a supportive culture.
- Benefits: Competitive salary, fully funded qualification, on-the-job training, and flexible benefits.
- Other info: Enjoy a vibrant workplace with social events, an on-site gym, and career progression.
- Why this job: Kickstart your career in a dynamic environment with real growth opportunities.
- Qualifications: A Level qualified, IT literate, and a positive attitude towards learning.
The predicted salary is between 25178 - 25178 £ per year.
The role of the apprentice is to provide administration support to your colleagues, helping them to deliver an excellent service to our customers in our Customer Service and Policy Support Department. You will work with friendly and experienced colleagues who will teach you the key skills required to work in a business environment, including organisation, administration, customer service, teamwork and the ability to work in a fast-paced environment.
As your skills and confidence grow, there will be opportunity to take on more responsibilities, which will prepare you to apply for other roles in the business when you have completed the apprenticeship. We are looking for someone with a positive attitude who can work collaboratively with colleagues. You will have a real desire to exceed customer expectations and a willingness to learn new skills.
You will be A Level qualified and IT literate (experience of using basic Microsoft packages such as Excel, Word, Outlook). Some customer service/administration experience would be desirable but is not essential because full training will be provided. You must also meet the eligibility requirements for the Level 3 Business Administration course (a minimum of 5 GCSE passes, including Maths and English).
The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service.
We are currently seeking an apprentice to join our Commercial department. Salary £25,178. Fully funded qualification + comprehensive on-the-job training. Full time position (36 hours a week) at Cardiff Bay. Are you looking to develop your career in a global financial services organisation? We have a fantastic opportunity to join Atradius as an apprentice. Our apprenticeship programme allows you to learn the business from the ground up whilst studying for a recognised business qualification.
An apprenticeship is a great choice whether you are leaving school or college, returning to work after a break or looking to start a new career.
- A dynamic, international and challenging work environment
- Comprehensive on-the-job training
- Fully funded qualification and support towards your studies
- Good career progression opportunities
- Experience of working in an international company
- Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
- Challenging tasks with individual development and training opportunities
- Sports and Social club who organise our Christmas, Halloween and Summer parties and a range of other events throughout the year
- On site gym, subsidised restaurant, coffee shop and games room
- Monthly wellbeing hour
- Employee Assistance Programme
Customer Service Apprenticeship in Cardiff employer: Atradius N.V.
Atradius is an excellent employer that prioritises personal development and a supportive work culture, making it an ideal place for apprentices to thrive. With comprehensive on-the-job training, fully funded qualifications, and a range of flexible benefits, employees can expect to grow their skills in a dynamic international environment. Located in Cardiff Bay, the company fosters teamwork and accountability while offering exciting career progression opportunities and a vibrant social scene.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprenticeship in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former classmates who might have connections in the industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. We recommend role-playing with a mate to build your confidence and get comfortable with your responses.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm shines through. Employers love candidates who are genuinely excited about the role and the company culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows you're keen and professional, which is exactly what we want to see in a Customer Service Apprentice.
We think you need these skills to ace Customer Service Apprenticeship in Cardiff
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the opportunity to learn and grow with us at Atradius.
Tailor Your CV:Make sure your CV highlights any relevant skills or experiences, even if they’re not directly related to customer service. We love seeing how your unique background can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your thoughts effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our careers site! It’s the best way for us to receive your details and get you started on this exciting journey with Atradius.
How to prepare for a job interview at Atradius N.V.
✨Know the Company
Before your interview, take some time to research Atradius. Understand their services, values, and culture. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Skills
Highlight your organisational and customer service skills during the interview. Think of specific examples from your past experiences, even if they are from school or volunteer work, that demonstrate your ability to work in a fast-paced environment and collaborate with others.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or opportunities for growth within the company. It shows that you’re engaged and eager to learn more about the role.
✨Positive Attitude is Key
Make sure to convey your positive attitude throughout the interview. Employers love candidates who are enthusiastic and willing to learn. Smile, maintain eye contact, and express your excitement about the apprenticeship opportunity.
