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- Tasks: Support Account Managers and deliver excellent service to customers.
- Company: Join Atradius, a global leader in financial services with a friendly team.
- Benefits: Competitive salary, pension, training, and fun social events.
- Why this job: Kickstart your career with hands-on experience and a recognised qualification.
- Qualifications: A Level qualified, IT literate, and eager to learn.
- Other info: Enjoy great career progression and a vibrant workplace culture.
The predicted salary is between 800 - 1400 £ per month.
The role of the apprentice is to provide administration support to your colleagues in our Account Manager department, helping them to deliver an excellent service to our customers. You will work with friendly and experienced colleagues who will teach you the key skills required to work in a business environment. Skills include organisation, administration, customer service, teamwork and the ability to work in a fast-paced environment.
We are looking for someone with a positive attitude who can work collaboratively with colleagues. You will have a real desire to exceed customer expectations and a willingness to learn new skills. You must be A Level qualified and IT literate (experience of using basic Microsoft packages such as Excel, Word, Outlook). Some customer service/administration experience would be desirable but is not essential because full training will be provided. You must also meet the eligibility requirements for the Level 3 Business Administration course (a minimum of 5 GCSE passes, including Maths and English).
Are you looking to develop your career in a global financial services organisation? We have a fantastic opportunity to join Atradius as an apprentice. Our apprenticeship programme allows you to learn the business from the ground up whilst studying for a recognised business qualification. An apprenticeship is a great choice whether you are leaving school or college, returning to work after a break or looking to start a new career.
The Atradius Group provides insurance and collections services worldwide, and has a presence in 52 countries. The products offered by Atradius protect companies around the world against the risks associated with selling goods and services on credit. Atradius has over 3,000 staff members all around the world. Our UK Headquarters in Cardiff Bay employs over 350 people working in a range of departments including Underwriting, Sales, Account Management, Collections, Claims and IT.
Responsibilities
- Provide administration support to colleagues in the Account Manager department to help deliver excellent service to customers.
- Work with friendly and experienced colleagues who will teach you key skills for a business environment.
- Develop skills in organisation, administration, customer service, teamwork and the ability to work in a fast-paced environment.
Qualifications
- A Level qualified and IT literate (experience with Microsoft Excel, Word, Outlook).
- Some customer service/administration experience is desirable but not essential because full training will be provided.
- Meet the eligibility requirements for the Level 3 Business Administration course (minimum of 5 GCSE passes, including Maths and English).
Benefits
- Competitive apprentice salary, pension scheme plus other benefits.
- Comprehensive on-the-job training.
- Sports and Social club who organise our Christmas, Halloween and Summer parties and a range of other events throughout the year.
- A fully funded qualification and support towards your studies.
- Good career progression opportunities.
- Experience of working for an international company.
- On site gym, subsidised restaurant, coffee shop and games room.
- Monthly wellbeing hour.
- Employee Assistance Programme.
- A range of other flexible benefits and rewards.
Apprenticeship Account Manager - Atradius Collections in Cardiff employer: Atradius N.V.
Contact Detail:
Atradius N.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship Account Manager - Atradius Collections in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees at Atradius on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match what they’re looking for, especially in customer service and teamwork. We want to see your positive attitude shine!
✨Tip Number 3
Show off your IT skills! Brush up on Microsoft Excel, Word, and Outlook. Being comfortable with these tools will make you stand out as a tech-savvy candidate ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Atradius team.
We think you need these skills to ace Apprenticeship Account Manager - Atradius Collections in Cardiff
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion shine through in your application! We want to see that you're excited about the opportunity to learn and grow with us at Atradius. A positive attitude can really make you stand out.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight any relevant skills or experiences, even if they’re from school projects or part-time jobs. We love seeing how you can bring your unique background to our team!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our careers site! It’s the best way to ensure it gets to the right people. Plus, you’ll find more info about us and what we do there!
How to prepare for a job interview at Atradius N.V.
✨Know Your Role
Before the interview, make sure you understand the role of an Apprenticeship Account Manager. Familiarise yourself with the responsibilities and skills mentioned in the job description, such as administration support, customer service, and teamwork. This will help you tailor your answers to show how you fit into the role.
✨Show Off Your Skills
Highlight your IT literacy and any experience with Microsoft packages like Excel, Word, and Outlook. Even if you don’t have direct customer service experience, think of examples from school or other activities where you demonstrated organisation and teamwork. Be ready to discuss these in detail.
✨Positive Attitude is Key
Atradius is looking for someone with a positive attitude and a willingness to learn. During the interview, express your enthusiasm for the apprenticeship and your eagerness to develop new skills. Share examples of how you've approached challenges with a positive mindset in the past.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the company and the role. You might ask about the training process, opportunities for career progression, or what a typical day looks like in the Account Manager department. It’s a great way to demonstrate your curiosity and engagement.