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- Tasks: Examine claims, assess documentation, and process financial transactions.
- Company: Join Atradius, a global leader in trade credit insurance.
- Benefits: Enjoy hybrid working, competitive salary, and extensive training opportunities.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Diverse culture with excellent career growth and support for personal development.
The predicted salary is between 36000 - 60000 £ per year.
The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service.
A rare opportunity has arisen to join our Claims department as a Claims Examiner. In this role you will be responsible for applying claims examination principles and procedures to ensure accurate examination of all cases and payment of all valid claims.
Key responsibilities include:
- Examination of claims, including the assessment of documentation provided against policies held
- Processing all financial transactions in relation to claims and collections and ensuring accurate and timely assessments
- Attending meetings with customers and third parties in relation to claims related issues
- Monitoring and settling of recoveries and recovery costs
- Providing advice and guidance on loss minimisation, involving and liaising with legal representatives where necessary
- Participating in Group claims issues and testing
- Organising and delivering of training and presentations both internally and externally
- Contributing towards the development of claims policies and procedures.
Knowledge, Skills and Experience
The successful candidate will be required to manage relationships with a variety of internal and external stakeholders. Therefore it is essential that you have excellent communication skills (both oral and written) and are confident in your ability to negotiate. Attention to detail is important as you will be required to effectively analyse and interpret complex information. When making decisions you will take a solutions based approach. You will aim to find an appropriate balance between policy conditions/customer requirements (the grey area). You will be able to identify standard and non-standard customer solutions. The successful candidate will be well organised, able to prioritise and work well under pressure. You will be adaptable towards business needs and a team player but also able to work independently using your own initiative.
The ideal candidate will have:
- Good product knowledge
- An excellent understanding of policy set up and ability to interpret its application
- Awareness of market conditions, the wider economic environment and the potential impact this has on the policy/customer
- Proficiency in Microsoft products
- Claims experience is desirable but full training will be provided to prepare you for this challenging role.
In carrying out this role you will develop a strong understanding of the business which will equip you to work with other departments of the Commercial unit.
What do we offer?
We are a global company and recruit talent throughout the world. We promote a positive and diverse working culture for all our people and value experience and expertise from a wide variety of backgrounds. If you feel you meet the requirements of this role then we want to hear from you. In return, we offer the following benefits:
- A dynamic, international and challenging work environment
- Training and support to reach your full potential including the opportunity for continuous professional development
- Competitive salary and annual bonus scheme
- Hybrid working (work up to 2 days a week from home)
- Market leading pension package (Currently 12% employer contribution with no required employee contribution and 3% contribution matched)
- Income protection scheme (covering 75% of salary plus pension contributions)
- Life assurance cover at 10 x annual salary.
- Employee Assistance Programme
- In addition to the above, we operate a salary sacrifice scheme whereby you can take advantage of discounted rates in terms of private dental cover, private health insurance retail vouchers, cycle to work scheme etc.
Do you have any questions about the role? If you would like more information please contact Ioan Rees at ioan.rees@atradius.com.
Atradius is a global provider of credit insurance, bond and surety, collections and information services, with a strategic presence in over 50 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. Atradius is a member of Grupo Catalana Occidente (GCO.MC), one of the largest insurers in Spain and one of the largest credit insurers in the world.
Equal opportunities for all. The success of our organisation stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.
Claims Examiner employer: Atradius N.V. (Italy)
Contact Detail:
Atradius N.V. (Italy) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Examiner
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Atradius and understanding their values. Be ready to discuss how your skills align with their focus on teamwork and personal development. Show them you’re not just another candidate!
✨Tip Number 3
Practice your negotiation skills! As a Claims Examiner, you'll need to communicate effectively and find solutions. Role-play with a friend or use online resources to sharpen those skills before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Atradius team.
We think you need these skills to ace Claims Examiner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Examiner role. Highlight your relevant experience and skills that match the job description, especially your communication and analytical abilities.
Showcase Your Attention to Detail: Since this role requires a keen eye for detail, include examples in your application where you've successfully managed complex information or resolved issues. This will demonstrate your capability to handle the responsibilities of the position.
Be Yourself: Let your personality shine through in your written application. Atradius values a diverse working culture, so don’t hesitate to share what makes you unique and how you can contribute to the team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Atradius N.V. (Italy)
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims examination principles and procedures. Familiarise yourself with common types of claims and the documentation typically involved. This will help you demonstrate your understanding and confidence during discussions.
✨Showcase Your Communication Skills
Since the role requires excellent communication skills, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with stakeholders in the past, especially in challenging situations. This will highlight your ability to negotiate and build relationships.
✨Demonstrate Attention to Detail
Be ready to discuss how you approach complex information and ensure accuracy in your work. You might be asked to analyse a sample claim or document during the interview, so practice breaking down information and identifying key points to showcase your analytical skills.
✨Emphasise Your Adaptability
The job requires someone who can adapt to changing business needs. Think of examples from your past experiences where you've successfully adjusted to new challenges or priorities. This will show that you're not only a team player but also capable of working independently when needed.
