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- Tasks: Lead technical delivery and engage with customers to solve complex business problems.
- Company: Atos Group, a global leader in digital transformation and cybersecurity.
- Benefits: Pension scheme, private medical cover, 25 days leave, and flexible benefits.
- Other info: Diversity and inclusion are core values; we welcome all applicants.
- Why this job: Drive innovation and shape the future while advancing your career in a supportive environment.
- Qualifications: 3+ years in software implementation, leadership skills, and expertise in ServiceNow or ITSM tools.
The predicted salary is between 60000 - 80000 £ per year.
About Atos Group
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries.
The primary role of the Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems and then lead the technical delivery of the chosen design.
If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following two main areas, we want to hear from you:
- ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.)
- Web Technologies (XML, HTML, JavaScript, Web Services, etc.)
Responsibilities:
- Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.
- Customer engagement to address the technical solution, including challenging and validating customer requirements.
- Providing creative solutions to resolve business problems, technology issues, process and people challenges.
- Working with the Pre-Sales and Delivery teams to support, validate and help deliver client presentations, workshops, proof of concept designs and responses to technical and business enquiries.
- Hands-on technical delivery of the ServiceNow solutions, from design and development through to testing and implementation.
- Support the development and growth of the services delivered by Engage ESM practices.
- Excellent verbal and written communication skills required.
- Mentoring and coaching others, as well as sharing best practices and knowledge.
Skills we can’t do without:
- 3+ years of software implementation experience in either a development or consulting role.
- Proven leadership skills in managing small teams and projects.
- Ability to produce documentation at various levels including technical and customer facing.
- Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution.
- Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.
- ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable.
- ServiceNow Certifications in all areas are highly desirable.
- Experience in multiple application architectures and supporting technologies.
- Expertise with scripting languages such as PERL, JavaScript, Python, and Shell.
- Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
- Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial.
- Must be prepared to travel.
- Must have legal authorisation to work in the UK.
Essential Criteria
Most of our clients are UK Public Sector and Defence so require Security Clearance. In order to qualify for Security Clearance, you must have lived and worked in the UK for at least the last 5 years. If you are unable to meet these criteria, we cannot progress your application.
Benefits:
- Pension Scheme - contributions matched up to 10%
- Private medical cover
- Income Protection
- Life Assurance
- 25 days paid leave + National Holidays
- Flex benefits program
Diversity, Equity & Inclusion
Here at Atos, diversity and inclusion are embedded in our DNA. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Choose your future. Choose Atos.
Senior Technical Consultant in Slough employer: Atos
Contact Detail:
Atos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Consultant in Slough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Atos through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Atos' projects and values. Show us that you understand their mission and how your skills in ServiceNow or ITSM can help them achieve their goals.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle real-world scenarios during interviews. We love candidates who can think on their feet and come up with creative solutions to technical challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Atos team.
We think you need these skills to ace Senior Technical Consultant in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technical Consultant role. Highlight your experience with ServiceNow or other ITSM toolsets, and don’t forget to showcase your leadership skills and technical delivery expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about digital transformation and how your background aligns with Atos Group’s mission. Keep it engaging and relevant!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex business problems in the past. We love candidates who can think outside the box and come up with creative solutions!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Atos
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of ServiceNow and other ITSM toolsets. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will show that you not only understand the technology but can also apply it effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical business problems using your technical skills. Practice articulating your thought process clearly and logically. This will demonstrate your problem-solving abilities and how you approach complex situations.
✨Showcase Your Leadership Skills
As a Senior Technical Consultant, you'll need to lead projects and teams. Be prepared to share examples of how you've successfully managed teams or led initiatives in the past. Highlight your mentoring experiences and how you've contributed to the growth of others.
✨Engage with the Interviewers
Don't just answer questions—engage in a conversation. Ask insightful questions about Atos Group's projects, culture, and future direction. This shows your genuine interest in the company and helps you assess if it's the right fit for you.