Service Desk Trainer - Build a Best-in-Class UK Team
Service Desk Trainer - Build a Best-in-Class UK Team

Service Desk Trainer - Build a Best-in-Class UK Team

Full-Time 28800 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Develop and deliver training programmes to elevate service quality across the UK.
  • Company: Join a leading technology services company focused on excellence.
  • Benefits: Enjoy 25 days annual leave, private medical benefits, and a pension up to 10%.
  • Why this job: Shape a best-in-class team while travelling across the UK for client engagements.
  • Qualifications: Strong communication and leadership skills, plus proficiency in MS Office.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 28800 - 42000 £ per year.

A technology services company is looking for a Service Desk Trainer to develop and deliver training programs to ensure high service quality. The role involves identifying training needs, managing training effectiveness, and includes occasional UK-wide travel for client engagements.

Ideal candidates should possess strong communication and leadership skills, and be proficient in MS Office.

The company offers 25 days annual leave, private medical benefits, and a pension up to 10%.

Service Desk Trainer - Build a Best-in-Class UK Team employer: Atos

Join a forward-thinking technology services company that prioritises employee development and well-being. With a supportive work culture, comprehensive benefits including 25 days of annual leave, private medical coverage, and a generous pension scheme, we empower our team to thrive. This role not only offers the chance to shape a best-in-class service desk team but also provides opportunities for professional growth through engaging training programmes and client interactions across the UK.
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Contact Detail:

Atos Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Desk Trainer - Build a Best-in-Class UK Team

✨Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give us insider info on the company culture and what they really value in a Service Desk Trainer.

✨Tip Number 2

Prepare for the interview by practising common questions related to training and service quality. We should also think of examples from our past experiences that showcase our communication and leadership skills.

✨Tip Number 3

Showcase your MS Office skills during the interview. We can bring along a portfolio of training materials we've created using these tools, demonstrating our ability to deliver effective training programmes.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have additional resources and tips available there to help you stand out.

We think you need these skills to ace Service Desk Trainer - Build a Best-in-Class UK Team

Training Development
Training Delivery
Communication Skills
Leadership Skills
MS Office Proficiency
Needs Assessment
Training Effectiveness Management
Client Engagement
Adaptability
Travel Readiness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in training and service quality. We want to see how your skills align with the role of a Service Desk Trainer, so don’t be shy about showcasing your communication and leadership abilities!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about training and how you can contribute to building a best-in-class team. We love seeing genuine enthusiasm for the role!

Showcase Your MS Office Skills: Since proficiency in MS Office is a must-have, make sure to mention any relevant experience you have with these tools. Whether it's creating training materials or managing schedules, we want to know how you use them effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Atos

✨Know Your Training Stuff

Make sure you brush up on the latest training techniques and methodologies. Be ready to discuss how you've identified training needs in the past and how you measure training effectiveness. This shows you’re not just a trainer, but a strategic thinker.

✨Show Off Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to prepare a mini-presentation on a training topic to demonstrate your skills during the interview.

✨Be Ready for Travel Talk

As the role involves UK-wide travel, be prepared to discuss your flexibility and willingness to travel. Share any previous experiences where you’ve had to adapt to different environments or clients, as this will highlight your adaptability.

✨Get Familiar with MS Office

Proficiency in MS Office is a must, so make sure you can talk about your experience with tools like Excel, PowerPoint, and Word. Consider preparing a sample training document or presentation to showcase your skills and creativity.

Service Desk Trainer - Build a Best-in-Class UK Team
Atos

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