At a Glance
- Tasks: Support advanced HPC infrastructures and ensure system performance and stability.
- Company: Join Bull, a leader in high-performance computing and innovative tech solutions.
- Benefits: Continuous learning, career growth, and involvement in community initiatives.
- Other info: Dynamic role with opportunities to work across Europe and develop your technical expertise.
- Why this job: Be at the forefront of HPC and AI technology while making a real impact.
- Qualifications: Strong Linux skills and a passion for technology; HPC experience is a plus.
The predicted salary is between 40000 - 55000 £ per year.
About Bull
Bull is a story. One with a century of European innovation and a working environment where experts design powerful, sustainable, and sovereign digital solutions, enabling states and industries to retain full control over their data and their AI. Bull is also thousands of engineers, researchers and passionate tech people shaping the future of high‑performance computing, AI, and quantum technologies. Every day, our teams push the boundaries of what is technologically possible – from next‑generation HPC architectures to exascale supercomputers – supported by world‑class R&D, more than 1,600 patents, and unique end‑to‑end capabilities spanning hardware design, software engineering, data science and quantum research. We are a people‑centric, innovation‑driven company, where collaboration spans Europe, the Americas and India. We share a common vision of a responsible and sustainable innovation that delivers concrete impact for our customers.
Location
Primarily on‑site at a customer facility near Reading, Berkshire, with occasional support for additional HPC installations across Europe.
Requirement
Must be eligible for UK DV Security Clearance.
About The Role
Bull’s High‑Performance Computing (HPC), Artificial Intelligence & Quantum Business Unit is seeking a Hybrid Hardware & Software Support Engineer to join our HPC Services team. This is a highly visible, customer‑facing operational role supporting advanced HPC infrastructures in the UK. You will work across computing, storage, and networking layers, ensuring the deployment, stability, and performance of large-scale Linux‑based systems. While prior HPC experience is an advantage, it is not mandatory - strong Linux and infrastructure engineers eager to grow into HPC & AI are encouraged to apply.
Key Responsibilities
- Deployment & System Bring‑Up: Install, configure, and integrate HPC cluster components (compute, storage, networking). Perform system installation, initial configuration, and operational readiness checks. Apply patches, updates, and conduct routine maintenance activities.
- Hybrid Hardware & Software Support: Provide Level 1 and Level 2 operational support for HPC environments. Diagnose and resolve issues involving Linux operating systems, enterprise server hardware, high‑speed interconnects, and storage subsystems. Conduct root cause analysis and implement corrective actions. Escalate appropriately within the global support organisation when needed.
- Operations & Incident Handling: Monitor system health and respond to incidents proactively. Perform troubleshooting in secure, mission‑critical environments. Maintain detailed and accurate documentation of incidents and resolutions.
- Customer Interface: Act as the primary technical contact on‑site. Communicate effectively regarding incidents, planned maintenance, and system status. Build trusted relationships with customer technical stakeholders. Represent Bull professionally in sensitive and high‑profile environments.
Core Technical Skills
- Strong Linux expertise (RedHat and/or Debian‑based environments)
- Solid understanding of enterprise server hardware (CPU, memory, storage, diagnostics)
- Scripting skills in Bash and/or Python
- Strong networking fundamentals (TCP/IP, routing, switching, security basics)
- Hands‑on experience with infrastructure deployment, configuration, and maintenance
- Excellent troubleshooting and analytical abilities
- Proactive mindset and ability to work independently
Desirable Skills & Experience
- Experience with HPC clusters
- High‑speed networking (40/100GbE, InfiniBand)
- Virtualisation technologies (KVM, OpenStack)
- Storage systems (Ceph, SAN/NAS)
- Parallel filesystems (Lustre, GPFS, BeeGFS)
- Containers (Docker, Podman, Kubernetes)
- Configuration management (Ansible, Puppet)
- Monitoring and observability tools (Prometheus, Grafana, Icinga)
- Workload managers (Slurm, PBS Pro)
- Git version control
Candidate Profile
- Is hands‑on, operationally focused, and detail oriented
- Thrives in secure, mission‑critical environments
- Approaches troubleshooting methodically, even under pressure
- Communicates clearly with both technical and non‑technical stakeholders
- Takes full ownership of incidents through to resolution
- Is motivated to learn continuously and expand their technical expertise
Education & Experience
- Option 1: Degree in Computer Science, Engineering, or related field + at least 2 years of relevant experience
- Option 2: 5+ years of relevant industry experience. Strong early‑career candidates with solid technical foundations will also be considered.
Benefits
- Working on advanced HPC and digital infrastructure projects
- Continuous learning and technical skill development
- Career growth within a global technology organisation
- Participation in internal initiatives and community‑focused activities.
Hybrid Hardware & Software Support Engineer - HPC in Reading employer: Atos
Bull is an exceptional employer, offering a dynamic and innovative work environment where engineers and tech enthusiasts collaborate on cutting-edge high-performance computing and AI solutions. Located near Reading, Berkshire, employees benefit from continuous learning opportunities, career growth within a global technology organisation, and the chance to work on impactful projects that shape the future of technology. With a strong focus on sustainability and responsible innovation, Bull fosters a people-centric culture that values collaboration and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Hardware & Software Support Engineer - HPC in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees at Bull or in the HPC field on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Linux skills and understanding HPC concepts. We want to show that we’re not just tech-savvy but also eager to learn and grow in this exciting field.
✨Tip Number 3
Don’t forget to showcase our problem-solving skills! Be ready to discuss past experiences where we tackled tough technical challenges, especially in high-pressure environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Bull team.
We think you need these skills to ace Hybrid Hardware & Software Support Engineer - HPC in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Hybrid Hardware & Software Support Engineer role. Highlight your Linux expertise, troubleshooting abilities, and any relevant projects you've worked on. We want to see how you fit into our story!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for HPC and AI, and explain why you're excited about joining Bull. Be sure to mention how your background makes you a great fit for the team. We love hearing your unique perspective!
Showcase Your Technical Skills:In your application, don't shy away from showcasing your technical skills. Whether it's scripting in Bash or Python, or your understanding of enterprise server hardware, let us know what you bring to the table. We appreciate candidates who are hands-on and detail-oriented!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on being part of our innovative team at Bull!
How to prepare for a job interview at Atos
✨Know Your Linux Inside Out
Since the role heavily involves Linux-based systems, make sure you brush up on your Linux skills. Be prepared to discuss your experience with RedHat or Debian environments, and be ready to demonstrate your troubleshooting abilities in a practical scenario.
✨Understand HPC Fundamentals
Even if you don't have direct HPC experience, show your enthusiasm for learning about high-performance computing. Familiarise yourself with basic concepts and terminologies related to HPC clusters, storage systems, and networking fundamentals. This will help you engage in meaningful conversations during the interview.
✨Communicate Clearly and Confidently
As this role involves customer interaction, practice articulating your thoughts clearly. Prepare to explain technical concepts in a way that non-technical stakeholders can understand. This will showcase your ability to build trusted relationships with customers.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical abilities and proactive mindset in challenging situations.
