At a Glance
- Tasks: Provide 2nd/3rd line support for applications and resolve user issues.
- Company: Join Atos, a global leader in digital transformation and cybersecurity.
- Benefits: Enjoy a competitive salary, private medical cover, and a generous pension scheme.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a team shaping the future of technology and innovation.
- Qualifications: Experience with Microsoft Azure, C#, and ASP.NET is essential.
The predicted salary is between 35000 - 45000 £ per year.
Atos Group is a global leader in digital transformation with c. 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence.
Responsibilities include:
- Participate in a Rota to monitor the ServiceNow (SNOW) system for new calls (Monday – Friday, 08:00 - 18:00).
- Provide 2nd and 3rd line support for applications, addressing incidents assigned via the Service Desk and resolving issues raised by application users in accordance with SLA targets.
- Conduct operational maintenance to ensure system performance and reliability.
- Support disaster recovery testing to ensure operational continuity.
- Serve as a Subject Matter Expert (SME) on the application, supporting new initiatives and enhancements.
Required experience:
- Experience with Microsoft Azure services, including App Services, Function Apps, and Monitor/App Insights.
- Proficiency in .NET Core, .NET Blazor, C#, and ASP.NET.
- Familiarity with Entity Framework and SQL Server, including SQL scripting.
- Knowledge of PowerShell and Windows Server.
- Familiarity with Azure DevOps.
Additional information:
- Take part in an on‑call rota to provide after-hours support as required.
- Pension Scheme - contributions matched up to 10%.
- Private medical cover.
- Life Assurance.
- 25 days paid leave + National Holidays.
Diversity, Equity & Inclusion: Here at Atos, diversity and inclusion are embedded in our DNA. As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox.
Applications Support Analyst - 2nd/3rd Line Support in Moffat employer: Atos
Atos is an exceptional employer that prioritises innovation and strategic leadership within the National Security, Safety and Energy sectors. With a strong commitment to employee growth, a collaborative work culture, and comprehensive benefits including a pension scheme and medical cover, Atos provides a rewarding environment for professionals looking to make a significant impact in their field. Located in the UK, this role offers unique opportunities to influence industry trends and drive technological advancements.
