Manager, Contracts Management in London

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.

A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

1. Prevent Issues Before They Impact the Business: As a Capacity Manager, you work proactively rather than reactively. You'll identify capacity constraints, performance risks, and future demand trends before they affect critical services, helping customers maintain service stability and resilience.

2. Influence Strategic Planning and Business Growth: The role provides visibility across infrastructure, applications, and business demand. You'll work with technical and operational teams to forecast growth, shape investment decisions, and ensure services can meet future business requirements.

3. Drive Service Resilience Across Complex Environments: You'll play a key role during major incidents and recovery activities by assessing capacity impacts, supporting resilience planning, and ensuring services can recover and scale effectively in complex enterprise environments.

Purpose: Ensure sufficient IT service capacity is available to meet current and forecast business demand while minimizing the risk of service degradation or outages.

Key Responsibilities:

• Monitor service, infrastructure, and application capacity trends.
• Identify capacity constraints and risks before they impact service.
• Coordinate capacity planning across technical teams.
• Assess the impact of major incidents on service capacity and resilience.
• Support recovery planning during major incidents where capacity or performance is affected.
• Provide demand forecasting and growth planning.
• Escalate capacity-related risks to operational and leadership teams.
• Maintain capacity reports, dashboards, and improvement plans.

Key Deliverables:

• Capacity Risk Assessments
• Capacity Forecasts
• Performance & Utilisation Reports
• Capacity Improvement Plans

We Care About Our Employees' Happiness By providing:

• Pension Scheme - contributions matched up to 10%
• Private medical Cover
• Income Protection
• Life Assurance
• 25 days paid leave + National Holidays
• Flex benefits program

As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are a care leaver friendly employer, if you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - UK-Recruitment-Support@atos.net.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.