At a Glance
- Tasks: Manage client relationships and drive growth for Atos accounts in the public sector.
- Company: Atos, a leading tech company focused on innovation and customer success.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Join a collaborative team dedicated to excellence and client satisfaction.
- Why this job: Be a key player in shaping client partnerships and driving impactful projects.
- Qualifications: Experience in public sector relationship management and a strong entrepreneurial mindset.
The predicted salary is between 70000 - 90000 € per year.
The Client Executive Partner (CEP) is the key Atos customer‑facing representative, directly responsible for customer relationship management on a day‑to‑day basis. The CEP is a senior manager within the business who has ultimate responsibility for all services being delivered to the client, handling both the revenue and the cost elements of a contract, and has total P&L responsibility. The CEP leads the customer's business relationship and aims to grow one or several Atos client accounts across an industry.
Business‑Critical Metrics
- Order entry growth
- Total revenue growth
- Project margin
- Operating margin
- Free cash flow (billing acceleration, overdue reduction, contract asset reduction)
- Customer satisfaction
Responsibilities
- Customer management – planning, selling, and delivery
- Construct and reinforce relationships with customers
- Be positioned as a business partner of the client’s organization
- Assume full end‑to‑end global P&L accountability for the client account
- Be accountable for all dimensions of the account, from sales to operational excellence in service and project delivery
- Implement the account plan, growth strategy, and ambition for their client(s)
- Be responsible for the client’s stakeholder relationship management
- Portfolio development
- Contribute to the development of new products through the identification of customer needs
- Lead and functionally run a dedicated core client management team (sales, solution manager, industry specialist, delivery executive, program managers)
Requirements
- Knowledge and experience in the public sector in England
- Experience and network in the public sector
- Experience in relationship management of key customers
- Entrepreneurial approach
CGO - Client Executive Partner in London employer: Atos
At Atos, we pride ourselves on being an exceptional employer, particularly for the role of Client Executive Partner. Our dynamic work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth and development within the public sector. Located in England, we offer a supportive environment that values entrepreneurial spirit and customer-centricity, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land CGO - Client Executive Partner in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in relationship management and your entrepreneurial spirit. Share specific examples of how you've driven growth or improved customer satisfaction in past roles.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their needs and challenges, especially in the public sector. This will help you position yourself as a true business partner who can add value and drive results.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace CGO - Client Executive Partner in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Executive Partner role. Highlight your experience in customer relationship management and any relevant achievements that align with the responsibilities outlined in the job description.
Showcase Your Experience:We want to see your knowledge and experience in the public sector. Be specific about your past roles and how they relate to managing key customer relationships and driving revenue growth.
Be Authentic:Let your personality shine through in your application. We value an entrepreneurial approach, so don’t hesitate to share your unique insights or ideas on how you can contribute to our team and clients.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people!
How to prepare for a job interview at Atos
✨Know Your Client Inside Out
Before the interview, dive deep into Atos and its client base, especially in the public sector. Understand their challenges, recent projects, and how they align with your experience. This will help you demonstrate that you're not just a fit for the role but also genuinely interested in their business.
✨Showcase Your Relationship Management Skills
Prepare specific examples of how you've successfully managed key customer relationships in the past. Highlight your ability to build trust and rapport, as well as any strategies you've used to enhance customer satisfaction and drive revenue growth.
✨Demonstrate Your P&L Acumen
Since the role involves full P&L accountability, be ready to discuss your experience with financial management. Bring examples of how you've handled budgets, maximised margins, and improved cash flow in previous roles. This shows you understand the financial implications of your decisions.
✨Be Ready to Discuss Growth Strategies
Think about how you would approach developing and implementing an account plan for Atos. Be prepared to share your ideas on identifying customer needs and creating new products or services that could benefit them. This will showcase your entrepreneurial mindset and strategic thinking.
