At a Glance
- Tasks: Provide 3rd line support for applications and ensure system performance.
- Company: Join Atos, a global leader in digital transformation and cybersecurity.
- Benefits: Enjoy flexible hybrid working, competitive salary, and excellent health benefits.
- Other info: Diversity and inclusion are core values; all applicants are encouraged to apply.
- Why this job: Make a real impact in a supportive team while developing your tech skills.
- Qualifications: Proficiency in C#, ASP.NET, and 5+ years in application support or development.
The predicted salary is between 45000 - 50000 £ per year.
hackajob is collaborating with Atos to connect them with exceptional professionals for this role.
About Atos Group
Atos Group is a global leader in digital transformation, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence.
WFM / Hybrid
Offers flexible working with a hybrid model, allowing candidates to maintain a strong work–life balance while staying connected with the team when needed.
Work / Team Culture
The role provides a supportive and collaborative team environment, with clear guidance, training, and mentorship available. This is a permanent/internal opportunity, offering long-term stability and security. Candidates benefit from consistent work, structured processes, and reduced risk compared to contract-based roles.
Responsibilities:
- Participate in a Rota to monitor the ServiceNow (SNOW) system for new calls (Monday – Friday, 08:00 - 18:00).
- Provide 3rd line support for applications, addressing incidents assigned via the Service Desk and resolving issues raised by application users in accordance with SLA targets.
- Conduct operational maintenance to ensure system performance and reliability.
- Serve as a Subject Matter Expert (SME) on the application, supporting new initiatives and enhancements.
- Facilitate the handover of all new or changed functionality from Development, ensuring a comprehensive understanding to effectively explain features to clients in their specific environments, including performing software implementations/upgrades at client sites.
Requirements:
- Proficiency in C# and ASP.NET.
- Familiarity with .NET Core, Entity Framework, and SQL Server, including SQL scripting and SQL tools (e.g. SQL profiler).
- Knowledge of PowerShell and Windows Server.
- Support analyst must be willing to participate in an on-call rota to provide after-hours support as required.
- 5+ years working in an applications support or development environment.
Benefits:
- Pension Scheme - contributions matched up to 10%
- Private medical cover
- Life Assurance
- 25 days paid leave + National Holidays
Diversity, Equity & Inclusion
Here at Atos, diversity and inclusion are embedded in our DNA. As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants.
StudySmarter Expert Advice🤫
We think this is how you could land .NET Application Support Engineer (Livingston)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Atos values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Atos might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Atos!
✨Direct Apply to Atos
Let's not forget to apply directly through the Atos website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace .NET Application Support Engineer (Livingston)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Atos.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Atos. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Atos
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
