At a Glance
- Tasks: Lead analysis activities to drive meaningful digital and technology change.
- Company: Join Atos, a global leader in digital transformation and cybersecurity.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and unlimited learning opportunities.
- Other info: Diverse and inclusive workplace with strong support for career growth.
- Why this job: Make an impact by translating business needs into actionable tech solutions.
- Qualifications: Experience in technical business analysis and agile environments is essential.
The predicted salary is between 60000 - 80000 £ per year.
hackajob is collaborating with Atos to connect them with exceptional professionals for this role.
About Atos Group: Atos Group is a global leader in digital transformation with c. 7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence.
Digital Application Services (DAS) delivers and supports the applications, platforms and digital capabilities that enable effective business operations. It plays a key role in modernising services, improving resilience and ensuring teams have the tools to operate efficiently. Within DAS, the Business Analysis and Customer Experience (BA & CX) team drives technology-enabled change across digital services. Working closely with product, engineering and operational teams, it defines requirements, analyses impacts and supports the delivery of robust, scalable, user-centred solutions, with a strong focus on continuous improvement.
We are looking for a strong Technical Business Analyst to work on complex digital and technology change. This role is suited to an experienced analyst who is equally comfortable working with business stakeholders and technical delivery teams, and who can translate business needs into clear, structured and actionable requirements for design, build, test and implementation.
You will take ownership of analysis across the full delivery lifecycle, from discovery and definition through to delivery support and continuous improvement. You will be expected to analyse processes, systems, integrations, APIs, data flows and business rules, and to produce high-quality artefacts that support solution design and delivery. You will work closely with product owners, engineers, architects, testers, delivery managers and operational stakeholders to ensure solutions are feasible, well-defined, traceable and aligned to customer, business and regulatory needs.
Training & Growth: Be part of an established Business Analysis community with strong ways of working, peer support and real opportunities to build delivery and technical analysis skills. The role also offers exposure to complex digital change, helping candidates grow fast and broaden their experience.
Variety & Collaboration: This role offers the chance to work across teams, projects and clients, giving candidates broader experience and more variety in their day-to-day work. Alongside the local account team, they are also part of a wider BA and CX practice, with strong collaboration, shared standards and support.
The scale, complexity and service impact make this a motivating role for candidates who want their analysis to drive meaningful change.
As a Technical Business Analyst you will:
- Lead analysis activities across discovery, design and delivery, bringing structure and clarity to complex business and technology change.
- Elicit, analyse and document business, functional and non-functional requirements using appropriate techniques such as workshops, interviews, observation, document analysis and data investigation.
- Translate business needs into clear user stories, epics, acceptance criteria, business rules and supporting artefacts that are ready for technical design, build and test.
- Produce and maintain high-quality technical analysis artefacts including process models, data mappings, source-to-target mappings, sequence diagrams, logical flows and traceability documentation.
- Analyse structured and unstructured data to support solution definition, impact assessment, defect investigation and decision-making.
- Support backlog refinement and prioritisation with Product Owners and delivery teams, ensuring requirements are clear, testable, traceable and aligned to business value.
- Assess change impacts across systems, processes, data and teams, identifying risks, assumptions, constraints and dependencies.
- Champion customer and colleague needs throughout analysis and delivery, ensuring solutions are practical, usable and aligned to the intended experience.
- Collaborate effectively within agile multidisciplinary teams and contribute to continuous improvement in analysis standards, ways of working and team capability.
Technical Business Analysis experience:
- Significant experience working as a Technical Business Analyst or Business Systems Analyst in complex technology delivery environments.
- Proven ability to elicit, analyse and document business, functional and non-functional requirements, and to produce high-quality user stories, acceptance criteria and supporting analysis artefacts.
- API and integration analysis: Data mapping, data flows and SQL: Hands-on experience working with data mapping, data flows, with the ability to write or interpret SQL queries and understand underlying data structures.
- Ability to produce clear, structured documentation including process models, process flows, workflow diagrams, sequence diagrams, data flows, business rules and other supporting design artefacts.
- Proven ability to assess change impacts across processes, systems, integrations, data, teams and customers, identifying risks, assumptions, constraints and dependencies to support informed decision-making.
- Agile delivery: Proven experience working in agile multidisciplinary teams, supporting backlog refinement, iterative delivery and collaboration across product, engineering, architecture and test.
- Strong analytical thinking, structured problem-solving and the ability to manage ambiguity while maintaining pace and quality.
- Practical experience using analysis and collaboration tools such as JIRA, Confluence, Visio, Draw.
Security clearance: 25 days annual paid leave plus national holidays ~ Pension scheme with contributions matched up to 10% ~ Private Medical Scheme ~ Life Assurance ~ Flexible Benefits Programme ~ Unlimited learning and development opportunities.
We are a care leaver friendly employer. As a Disability Confident employer, we encourage applications from all candidates, particularly differently‑abled applicants. Here at Atos, diversity and inclusion are embedded in our DNA. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.
Technical & Business Operations Analyst in Glasgow employer: Atos
Atos is an exceptional employer that prioritises innovation and strategic leadership within the National Security, Safety and Energy sectors. With a strong commitment to employee growth, a collaborative work culture, and comprehensive benefits including a pension scheme and medical cover, Atos provides a rewarding environment for professionals looking to make a significant impact in their field. Located in the UK, this role offers unique opportunities to influence industry trends and drive technological advancements.
StudySmarter Expert Advice🤫
We think this is how you could land Technical & Business Operations Analyst in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Atos values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Atos might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Atos!
✨Direct Apply to Atos
Let's not forget to apply directly through the Atos website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical & Business Operations Analyst in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Atos.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Atos. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Atos
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
