At a Glance
- Tasks: Transform operational processes in Closed Book Pensions using innovative methodologies and automation.
- Company: Join Atos, a global leader in digital transformation and AI-powered services.
- Benefits: Enjoy 25 days annual leave, private medical cover, and a matched pension scheme.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact by leading transformation initiatives in a highly regulated environment.
- Qualifications: Experience in pensions administration and business transformation is essential.
The predicted salary is between 72000 - 88000 £ per year.
Atos is the
Atos Group brand dedicated to AI-powered, secure, end-to-end digital services.
Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.
With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society.
Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems.
European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries.
Atos Group is listed on Euronext Paris.
About The Role
The Agent Maestro is responsible for transforming of operational processes across the Closed Book Pensions business through the adoption of Atos Agentic methodologies and intelligent automation.
This role owns the complete lifecycle of process transformation, taking business processes through a structured framework of
The Agent Maestro will establish the standards, governance, operating model and execution framework required to transition manual and semi-automated pension administration processes into controlled, compliant, agent-driven services.
Operating within a highly regulated environment, the role will ensure all agentic solutions are designed with governance, risk management, auditability, customer protection and operational resilience embedded from inception.
The position acts as the bridge between business operations, technology, risk, compliance and customer governance functions, ensuring alignment with Atos principles of governance-by-design, operational accountability, controlled decision boundaries and human oversight.
Key Responsibilities
- Lead Agentic Transformation
- Define and own the Closed Book Pension Agentification Framework.
- Establish transformation roadmaps aligned to business strategy, customer outcomes, and regulatory obligations.
- Lead transformation initiatives from assessment through to production deployment.
- Identify, assess, and prioritise processes suitable for agentification.
- Deliver measurable improvements in productivity, quality, customer experience, and risk reduction.
- Analyse and redesign end-to-end pension administration processes.
- Create target-state operating models suitable for autonomous and semi-autonomous agent execution.
- Define human-agent interaction models, escalation paths, and control frameworks.
- Standardise operational procedures and eliminate unnecessary complexity.
- Establish governance frameworks for agentic operations.
- Ensure compliance with FCA Consumer Duty, Operational Resilience requirements, Data Protection regulations, and Treating Customers Fairly principles.
- Lead risk assessments and mitigation plans for transformation initiatives.
- Support audit, compliance, and assurance activities.
- Build Agentic Capability & Readiness
- Design and maintain an Agentic Model Office environment.
- Develop testing frameworks covering accuracy, resilience, compliance, business continuity, and customer outcomes.
- Define production readiness criteria and lead pilot rollouts.
- Establish standards for agent lifecycle management and performance monitoring.
- Influence Stakeholders & Deliver Benefits
- Partner with Operations, Technology, Risk, Compliance, Legal, Data, and Service Delivery teams.
- Present business cases, transformation progress, and outcome metrics to senior stakeholders.
- Develop KPI and KRI frameworks and drive continuous improvement.
- Own benefits realisation and long-term adoption of agent-enabled services.
Skills We Can't Do Without
- Significant experience within pensions administration, life & pensions, or regulated financial services.
- Extensive business transformation and operating model design experience.
- Strong expertise in process re-engineering, Lean, and continuous improvement methodologies.
- Proven experience implementing automation, AI, or digital transformation solutions.
- Deep understanding of risk, governance, and regulatory compliance within FCA-regulated environments.
Skills We'd Like
- Experience designing or managing AI-enabled and agentic operating models.
- Experience establishing transformation governance frameworks and benefits realisation programmes.
- 25 days annual leave plus public holidays
- Pension Scheme with employer contributions matched up to 10%
- Private Medical Cover
- Income Protection
- Life Assurance
- Diversity, Inclusion & Accessibility
At Atos, we are committed to creating an inclusive workplace where everyone can thrive.
We are proud to be a
Care Leaver Friendly Employer . If you require additional support during your application, please speak with your recruiter or contact our dedicated support team.
As a
Disability Confident Employer , we actively encourage applications from candidates of all backgrounds and abilities.
We are committed to providing reasonable adjustments throughout the recruitment and assessment process and aim to ensure candidates who meet the minimum criteria for the role are given the opportunity to demonstrate their capabilities.
Contact Information
If you would like to discuss this opportunity or require recruitment support, please contact
- Recruitment Support Team @
- UK-Recruitment-Support@atos. net
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
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Agent Maestro - Closed Book Pensions Transformation & Agentic Operations employer: Atos
Atos is an exceptional employer that prioritises innovation and strategic leadership within the National Security, Safety and Energy sectors. With a strong commitment to employee growth, a collaborative work culture, and comprehensive benefits including a pension scheme and medical cover, Atos provides a rewarding environment for professionals looking to make a significant impact in their field. Located in the UK, this role offers unique opportunities to influence industry trends and drive technological advancements.
StudySmarter Expert Advice🤫
We think this is how you could land Agent Maestro - Closed Book Pensions Transformation & Agentic Operations
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Atos. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Agent Maestro - Closed Book Pensions Transformation & Agentic Operations
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Atos.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Atos's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Atos
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Atos.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Atos will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Atos employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
