At a Glance
- Tasks: Lead innovative R&D projects and develop cutting-edge AI solutions for ServiceNow.
- Company: Join Atos, a global leader in digital transformation and cybersecurity.
- Benefits: Competitive salary, career growth, and access to the latest tech innovations.
- Other info: Diverse and inclusive workplace with a commitment to sustainability.
- Why this job: Shape the future of technology while working with top industry experts.
- Qualifications: Strong background in ServiceNow development and a passion for innovation.
The predicted salary is between 80000 - 100000 £ per year.
About Atos Group
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems.
European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries.
Atos Group is the brand under which Atos SE (Societas Europaea) operates.
Atos SE listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space.
Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence.
Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
The R&D Engineering Lead is a senior technical leader within the Global Service Now Portfolio organisation, reporting directly to the CTO / Portfolio Lead.
This role is responsible for driving engineering-led innovation, building next-generation accelerators, architecting cutting‑edge Gen AI and Agentic AI capabilities, and supporting the creation of differentiated IP for Atos’ global Service Now business.
The R&D Engineering Lead works collaboratively with Portfolio Directors and Value Engineering Directors to translate portfolio strategy and industry needs into high‑value engineering outputs—prototypes, accelerators, integrations, tools, and technical proofs-of-concept that strengthen Atos’ competitive edge.
This is a highly hands-on, innovation-focused leadership role that combines platform engineering excellence with strategic thinking and cross-functional collaboration.
- Strategic Impact
- Drive the technical innovation engine for the global Service Now business, aligned to portfolio strategy.
- Build reusable frameworks, accelerators, AI-powered components, and IP that enhance competitive differentiation.
- Lead R&D initiatives exploring Gen AI, Agentic AI, automation, integration patterns, and emerging Service Now capabilities.
- Strengthen Atos’ positioning with Service Now through technical excellence, joint innovation, and prototype delivery.
- Enable faster time-to-market for global offerings through engineering velocity and reusable asset development.
- Translate future-looking technology trends into actionable engineering solutions.
Key Responsibilities
- R&D Strategy & Innovation Leadership
- Define and execute the R&D strategy to support portfolio roadmap, innovation priorities, and future investments.
- Identify emerging technologies, Service Now releases, and ecosystem opportunities to shape next-gen solutions.
- Partner with the CTO on strategic bets and long-term capability building.
- AI Engineering & Next-Generation Solutions
• Lead engineering design and development of
- Gen AI solutions
- Agentic AI components, including autonomous agents and workflow orchestration
- AI-infused accelerators, decisioning engines, and knowledge automation
- Collaborate with Portfolio Directors to embed AI capabilities into global offerings.
- Accelerator, Framework, and Asset Development
• Architect and oversee development of reusable assets such as
- Solution accelerators
- Reference implementations
- Technical frameworks
- Integration templates
- Developer tools
- Test automation kits
- Ensure all assets follow engineering best practices, are production-grade, and integrate into delivery methodologies.
- Technical Prototyping & Proof-of-Concepts (Po Cs)
- Lead technical Po Cs for Service Now modules, AI capabilities, platform extensions, and ecosystem technologies.
- Validate technical feasibility of new portfolio ideas before commercialization.
- Partner with Alliance teams and Service Now for joint innovation Po Cs.
- Collaboration with Portfolio Directors
- Provide technical depth and engineering execution support for each portfolio area.
• Convert portfolio requirements into
- Technical designs
- Component architectures
- Beta prototypes
- Engineering backlogs
- Ensure solution offerings are technically robust, scalable, and differentiated.
- Engineering Governance & Quality Standards
- Define engineering standards, coding best practices, versioning, CI/CD automation, and Dev Sec Ops expectations.
- Ensure strong quality, security, and performance principles for all developed assets.
- Maintain a structured lifecycle for R&D assets from prototype to offering-ready solution.
- Ecosystem, Alliance & Community Engagement
- Collaborate with Service Now architects, product managers, and engineering teams on innovation initiatives.
- Engage with ecosystem technology partners (AI platforms, automation tools, ISVs) for solution co-development.
- Support Knowledge, AI Summit, and external events by showcasing R&D innovations and prototypes.
- Technical Leadership & Talent Development
• Build and mentor a global engineering community of
- Service Now developers
- AI/ML engineers
- Integration engineers
- Automation specialists
- Foster a culture of experimentation, technical excellence, and continuous learning.
- Required Experience & Capabilities
- Strong technical background in Service Now development, architecture, or platform engineering.
• Hands-on expertise with
- Service Now App Engine, Integration Hub, Automation Engine
- Gen AI capabilities (LLMs, vector search, embeddings, orchestration)
- AI agents, workflow automation, and cognitive services
- Demonstrated experience leading innovation, R&D, Po Cs, or solution engineering teams.
- Deep understanding of Service Now domain architecture, platform extensibility, and best practices.
- Ability to translate high-level strategic directions into engineering roadmaps and deliverables.
- Strong collaboration skills, with experience working across portfolio, sales, delivery, alliances, and industry teams.
- Exceptional problem-solving ability with an innovation-first mindset.
- Excellent communication and the ability to present technical concepts to both engineering and business audiences.
What We Offer
- Opportunity to shape the next-generation engineering and innovation agenda for a global Service Now business.
- Strategic role working directly with the CTO and influencing future offerings, AI investments, and portfolio direction.
- Hands-on innovation environment with access to Service Now early-release programs, ecosystem partners, and R&D initiatives.
- High visibility across global leadership, portfolio teams, and key clients.
- Competitive compensation and strong career acceleration opportunities.
- Competitive compensation package and strong career progression opportunities.
- Investment in your professional development and growth.
Here at Atos, diversity and inclusion are embedded in our DNA.
Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.
Find out more on our CSR commitment.
Choose your future. Choose Atos.
R&D Engineering Team Lead ServiceNow in Aberdeen employer: Atos
Atos is an exceptional employer that prioritises innovation and strategic leadership within the National Security, Safety and Energy sectors. With a strong commitment to employee growth, a collaborative work culture, and comprehensive benefits including a pension scheme and medical cover, Atos provides a rewarding environment for professionals looking to make a significant impact in their field. Located in the UK, this role offers unique opportunities to influence industry trends and drive technological advancements.
StudySmarter Expert Advice🤫
We think this is how you could land R&D Engineering Team Lead ServiceNow in Aberdeen
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Atos or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Atos.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Atos.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Atos that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace R&D Engineering Team Lead ServiceNow in Aberdeen
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Atos.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Atos and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Atos
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Atos uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
