At a Glance
- Tasks: Support advanced HPC infrastructures and ensure system performance in a dynamic environment.
- Company: Join Bull, a leader in high-performance computing and innovative digital solutions.
- Benefits: Continuous learning, career growth, and involvement in cutting-edge projects.
- Other info: Work on exciting projects across Europe with opportunities for personal and professional development.
- Why this job: Make a real impact in tech while working with passionate experts in a collaborative culture.
- Qualifications: Strong Linux skills and a proactive mindset; HPC experience is a plus but not required.
The predicted salary is between 40000 - 50000 £ per year.
About Bull
Bull is a story. One with a century of European innovation and a working environment where experts design powerful, sustainable, and sovereign digital solutions, enabling states and industries to retain full control over their data and their AI.
Bull is also thousands of engineers, researchers and passionate tech people shaping the future of high‑performance computing, AI, and quantum technologies. Every day, our teams push the boundaries of what is technologically possible – from next‑generation HPC architectures to exascale supercomputers – supported by world‑class R&D, more than 1,600 patents, and unique end‑to‑end capabilities spanning hardware design, software engineering, data science and quantum research.
We are a people‑centric, innovation‑driven company, where collaboration spans Europe, the Americas and India. We share a common vision of a responsible and sustainable innovation that delivers concrete impact for our customers.
Location: Primarily on-site at a customer facility near Reading, Berkshire, with occasional support for additional HPC installations across Europe. Requirement: Must be eligible for UK DV Security Clearance.
About the Role
Bull’s High-Performance Computing (HPC), Artificial Intelligence & Quantum Business Unit is seeking a Hybrid Hardware & Software Support Engineer to join our HPC Services team. This is a highly visible, customer-facing operational role supporting advanced HPC infrastructures in the UK. You will work across computing, storage, and networking layers, ensuring the deployment, stability, and performance of large-scale Linux-based systems. While prior HPC experience is an advantage, it is not mandatory - strong Linux and infrastructure engineers eager to grow into HPC & AI are encouraged to apply.
Key Responsibilities:
- Deployment & System Bring‑Up: Install, configure, and integrate HPC cluster components (compute, storage, networking). Perform system installation, initial configuration, and operational readiness checks. Apply patches, updates, and conduct routine maintenance activities.
- Hybrid Hardware & Software Support: Provide Level 1 and Level 2 operational support for HPC environments. Diagnose and resolve issues involving Linux operating systems, enterprise server hardware, high-speed interconnects, and storage subsystems. Conduct root cause analysis and implement corrective actions. Escalate appropriately within the global support organisation when needed.
- Operations & Incident Handling: Monitor system health and respond to incidents proactively. Perform troubleshooting in secure, mission-critical environments. Maintain detailed and accurate documentation of incidents and resolutions.
- Customer Interface: Act as the primary technical contact on-site. Communicate effectively regarding incidents, planned maintenance, and system status. Build trusted relationships with customer technical stakeholders. Represent Bull professionally in sensitive and high-profile environments.
Core Technical Skills
What you must know to perform the role successfully:
- Strong Linux expertise (RedHat and/or Debian-based environments)
- Solid understanding of enterprise server hardware (CPU, memory, storage, diagnostics)
- Scripting skills in Bash and/or Python
- Strong networking fundamentals (TCP/IP, routing, switching, security basics)
- Hands-on experience with infrastructure deployment, configuration, and maintenance
- Excellent troubleshooting and analytical abilities
- Proactive mindset and ability to work independently
Desirable Skills & Experience
Valuable, but not mandatory:
- Experience with HPC clusters
- High-speed networking (40/100GbE, InfiniBand)
- Virtualisation technologies (KVM, OpenStack)
- Storage systems (Ceph, SAN/NAS)
- Parallel filesystems (Lustre, GPFS, BeeGFS)
- Containers (Docker, Podman, Kubernetes)
- Configuration management (Ansible, Puppet)
- Monitoring and observability tools (Prometheus, Grafana, Icinga)
- Workload managers (Slurm, PBS Pro)
- Git version control
Candidate Profile
We are looking for someone who:
- Is hands-on, operationally focused, and detail oriented
- Thrives in secure, mission-critical environments
- Approaches troubleshooting methodically, even under pressure
- Communicates clearly with both technical and non-technical stakeholders
- Takes full ownership of incidents through to resolution
- Is motivated to learn continuously and expand their technical expertise
Education & Experience
Option 1: Degree in Computer Science, Engineering, or related field + at least 2 years of relevant experience
Option 2: 5+ years of relevant industry experience. Strong early-career candidates with solid technical foundations will also be considered.
Benefits:
- Working on advanced HPC and digital infrastructure projects
- Continuous learning and technical skill development
- Career growth within a global technology organisation
- Participation in internal initiatives and community-focused activities.
Join us! Here, your ideas, your curiosity and your technical excellence directly shape the next era of advanced computing - unlocking enterprise value, accelerating scientific progress and driving positive impact for society.
Hybrid Hardware & Software Support Engineer - HPC in Aberdeen employer: Atos
Atos is an exceptional employer that prioritises innovation and strategic leadership within the National Security, Safety and Energy sectors. With a strong commitment to employee growth, a collaborative work culture, and comprehensive benefits including a pension scheme and medical cover, Atos provides a rewarding environment for professionals looking to make a significant impact in their field. Located in the UK, this role offers unique opportunities to influence industry trends and drive technological advancements.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Hardware & Software Support Engineer - HPC in Aberdeen
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Atos or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Atos that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Hybrid Hardware & Software Support Engineer - HPC in Aberdeen
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Atos.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Atos and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Atos
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Atos uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
