At a Glance
- Tasks: Design innovative service delivery models using AI and automation technologies.
- Company: Atos, a global leader in digital transformation and cybersecurity.
- Benefits: Pension scheme, private medical cover, 25 days leave, and flexible benefits.
- Other info: Join a diverse team committed to a fair work environment and career growth.
- Why this job: Shape the future of service delivery and make a real impact with cutting-edge technology.
- Qualifications: Experience in service design, workflow modeling, and process engineering.
The predicted salary is between 72000 - 88000 £ per year.
Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.
With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society.
Mission / Role Summary: Define and structure agentic service delivery models by translating service requirements into detailed agent workflows, interaction patterns, and operational designs.
Key Responsibilities:
- Analyze service requirements (e.g., ITSM, operations, business processes)
- Design agentic workflows and orchestration logic
- Define interaction models between agents, systems, and humans
- Produce agent flow specifications and design artifacts
- Ensure designs align with governance, safety, and platform constraints
- Collaborate with developers and architects to ensure implementability
- Optimize flows for efficiency, reliability, and maintainability
Required Skills:
- Strong background in service design / process engineering
- Experience with workflow modeling (BPMN, orchestration, automation tools)
- Ability to define logical flows and decision trees
- Understanding of AI-assisted workflows and agent behavior modeling
- Experience with ITSM processes (incident, change, problem)
Nice-to-Have Skills:
- Familiarity with workflow tools (n8n, ServiceNow, etc.)
- Exposure to agent-based architectures
- Understanding of human involvement patterns (human out of the loop, human after the loop, human on the loop, human in the loop) and escalation design
Experience Profile:
- 6–10 years in service design, automation architecture, or process engineering
- Experience designing operational workflows in enterprise environments
Candidate Persona: A structured thinker who excels at breaking down complex services into clear, logical workflows. Strong at bridging business processes and technical implementation.
Essential Criteria – SC Eligibility: To be eligible for SC clearance, you must have lived and worked in the UK continuously for the past 5 years.
Benefits:
- Pension Scheme - contributions matched up to 10%
- Private medical cover
- Income Protection
- Life Assurance
- 25 days paid leave + National Holidays
- Flex benefits program
Here at Atos, diversity and inclusion are embedded in our DNA. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.
Choose your future. Choose Atos.
Agentic Service Design Architect - Digital Engineer in Aberdeen employer: Atos
Atos is an excellent employer for Senior Full-Stack Engineers, offering a dynamic work culture that fosters innovation and collaboration. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to mentor fellow engineers, all while working in a cutting-edge environment that values your contributions to scalable AI systems.
StudySmarter Expert Advice🤫
We think this is how you could land Agentic Service Design Architect - Digital Engineer in Aberdeen
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Atos or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Atos.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Atos.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Atos that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Agentic Service Design Architect - Digital Engineer in Aberdeen
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Atos.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Atos and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Atos
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Atos uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
