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For Companies At a Glance
- Tasks: Lead a dynamic team, develop talent, and ensure top-notch service delivery.
- Company: A leading technology service provider with a focus on growth and performance.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Join a growing team and make a real difference in people's careers.
- Qualifications: Experience in team leadership and a passion for mentoring apprentices.
- Other info: Exciting opportunity as the service desk expands in Birmingham.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology service provider is looking for three Team Leaders to join their new Level 1 Support Service Desk team in Coleshill Heath. This role emphasizes developing team members, managing performance, and ensuring exceptional service delivery.
Candidates should have experience in team leadership and a commitment to supporting apprentices. This opportunity promises growth as the service desk expands operations and client services in Birmingham.
Service Desk Team Leader - Grow People & Performance employer: Atos UK&I
Contact Detail:
Atos UK&I Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Team Leader - Grow People & Performance
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role in the Service Desk team.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples where you've developed team members or managed performance effectively. We want to hear how you can grow people and performance!
✨Tip Number 3
Show your passion for supporting apprentices! Be ready to discuss how you can contribute to their growth and development. This is a key part of the role, so let your enthusiasm shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Desk Team Leader - Grow People & Performance
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in team leadership. We want to see how you've developed team members and managed performance in previous roles.
Emphasise Your Commitment to Growth: This role is all about growth, so let us know how you’ve supported apprentices or helped your team members develop their skills. Share specific examples that showcase your commitment to nurturing talent.
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Atos UK&I
✨Know Your Team Leadership Skills
Make sure you can clearly articulate your experience in team leadership. Prepare examples of how you've developed team members and managed performance in previous roles. This will show that you understand the importance of nurturing talent, especially when it comes to supporting apprentices.
✨Understand Service Delivery Expectations
Familiarise yourself with what exceptional service delivery looks like in a Level 1 Support environment. Be ready to discuss how you would ensure your team meets these standards and how you’ve handled service delivery challenges in the past.
✨Show Your Commitment to Growth
This role promises growth as the service desk expands, so demonstrate your enthusiasm for personal and team development. Share your vision for how you would contribute to the team's success and adapt to the evolving needs of the service desk.
✨Research the Company Culture
Get to know the company’s values and culture. This will help you align your answers with what they’re looking for in a candidate. Being able to connect your personal values with theirs can make a strong impression during the interview.
