Senior ServiceNow Solutions Consultant
Senior ServiceNow Solutions Consultant

Senior ServiceNow Solutions Consultant

London Full-Time 48000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join us as a Senior ServiceNow Solutions Consultant, driving innovative solutions and supporting sales teams.
  • Company: Atos is a global leader in sustainable digital transformation, with over 70,000 talented professionals.
  • Benefits: Enjoy flexible working options, corporate perks, and a commitment to diversity and inclusion.
  • Why this job: Be part of a tech-for-good culture, making a real impact on industries and communities worldwide.
  • Qualifications: Strong pre-sales experience in Enterprise Service Management and expertise in ITSM, Cloud Computing, and Automation required.
  • Other info: Opportunity for travel and engagement with clients, plus a chance to contribute to meaningful marketing initiatives.

The predicted salary is between 48000 - 84000 £ per year.

Atos is a global leader in data-driven, trusted and sustainable digital transformation and services. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries around the world. By uniting unique high-end technologies across the full digital continuum with over 70,000 world-class talents, Atos expands the possibilities of data and technology, now and for generations to come.

About the Role

Reporting to the Head of Pre-Sales UKI, the Senior ServiceNow Solutions Consultant provides expertise across ITSM, HR, PA, CSM, ITBM, ITOM, Orchestration/Automation, and IT Security Operations. The role supports the sales team through pre-sales consulting, solution design, demonstrations, and strategic advisory to align ServiceNow capabilities with client needs.

Responsibilities:

  • Work closely with sales teams to qualify customer needs, respond to RFI/RFPs, and demonstrate product functionality.
  • Conduct scoping engagements, capturing business requirements and providing consulting estimates for solution delivery.
  • Deliver tailored product demonstrations and prototypes, both onsite and remotely, to customers and prospects.
  • Stay updated on ServiceNow developments, competitive analysis, and industry trends to provide thought leadership.
  • Assist with marketing initiatives, including blogs, webinars, events, and case studies.
  • Ensure seamless solution implementation, overseeing integration with legacy systems, databases, and third-party applications.
  • Provide technical guidance to clients, vendors, project management, and delivery teams.
  • Advise on solution architecture options, deployment strategies, and emerging technologies.

Requirements:

  • Strong pre-sales experience in Enterprise Service Management (ESM).
  • Expertise in ITSM/ITIL, Cloud Computing, Automation, SIAM, and TOGAF.
  • Hands-on knowledge of ServiceNow and other ESM platforms (HP SM, IBM Tivoli, CA Unicenter, Cherwell, BMC Remedy).
  • Experience in solution design, implementation, and complex integrations (e.g., Enterprise Service Bus (SOA)).
  • Familiarity with SDLC methodologies (Agile, Waterfall, Hybrid) for process/solution deployment.
  • Strong ability to translate business requirements into viable solutions.
  • Excellent communication skills, capable of articulating complex technical concepts across various stakeholders.
  • Ability to travel for client engagements, as needed.

If you have any questions, please contact our recruiter Inka Tsoneva | LinkedIn.

At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management – tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology.

Senior ServiceNow Solutions Consultant employer: Atos SE

Atos is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among its 70,000 talented professionals. With a strong commitment to employee growth, Atos provides extensive training opportunities and encourages participation in impactful projects that drive digital transformation across various industries. Located in the UK, employees benefit from a culture that values diversity and sustainability, making it a rewarding place to build a meaningful career while contributing to a better future.
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Contact Detail:

Atos SE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior ServiceNow Solutions Consultant

✨Tip Number 1

Familiarise yourself with the latest ServiceNow features and updates. This will not only help you in interviews but also demonstrate your commitment to staying current in a rapidly evolving field.

✨Tip Number 2

Network with professionals in the ServiceNow community. Attend webinars, join forums, or connect on LinkedIn to gain insights and potentially get referrals that could boost your application.

✨Tip Number 3

Prepare to discuss real-world scenarios where you've successfully implemented ServiceNow solutions. Having concrete examples ready will showcase your expertise and problem-solving skills during discussions.

✨Tip Number 4

Research Atos' recent projects and initiatives related to ServiceNow. Understanding their approach and values will allow you to tailor your conversations and show how you can contribute to their goals.

We think you need these skills to ace Senior ServiceNow Solutions Consultant

Pre-sales Consulting
ITSM/ITIL Expertise
Cloud Computing Knowledge
Automation Skills
SIAM Understanding
TOGAF Familiarity
ServiceNow Proficiency
Solution Design Experience
Complex Integrations Knowledge
Enterprise Service Bus (SOA) Understanding
SDLC Methodologies (Agile, Waterfall, Hybrid)
Business Requirements Translation
Excellent Communication Skills
Technical Guidance Provision
Solution Architecture Advisory
Deployment Strategy Knowledge
Emerging Technologies Awareness

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior ServiceNow Solutions Consultant position. Tailor your application to highlight relevant experience in ITSM, HR, and other areas mentioned in the job description.

Highlight Relevant Experience: In your CV and cover letter, emphasise your pre-sales experience in Enterprise Service Management and any hands-on knowledge of ServiceNow or similar platforms. Use specific examples to demonstrate your expertise in solution design and implementation.

Showcase Communication Skills: Since excellent communication skills are crucial for this role, ensure that your application reflects your ability to articulate complex technical concepts. Consider including examples of how you've successfully communicated with various stakeholders in past roles.

Tailor Your Cover Letter: Craft a personalised cover letter that addresses Atos directly. Mention why you're interested in their commitment to diversity and sustainability, and how your values align with theirs. This will show that you've done your research and are genuinely interested in the company.

How to prepare for a job interview at Atos SE

✨Understand the Role

Make sure you have a solid grasp of the Senior ServiceNow Solutions Consultant role. Familiarise yourself with ITSM, HR, PA, CSM, and other relevant areas mentioned in the job description. This will help you articulate how your experience aligns with their needs.

✨Showcase Your Pre-Sales Experience

Prepare to discuss your previous pre-sales experiences in detail. Highlight specific examples where you've successfully qualified customer needs, responded to RFI/RFPs, or delivered tailored product demonstrations. This will demonstrate your capability to support the sales team effectively.

✨Stay Updated on Industry Trends

Research the latest developments in ServiceNow and the broader ESM landscape. Being able to discuss current trends and competitive analysis during your interview will position you as a knowledgeable candidate who can provide thought leadership.

✨Communicate Clearly

Practice articulating complex technical concepts in a way that is easy to understand. Since the role involves communicating with various stakeholders, showcasing your excellent communication skills will be crucial in making a positive impression.

Senior ServiceNow Solutions Consultant
Atos SE
A
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