At a Glance
- Tasks: Support advanced HPC infrastructures and ensure system performance in a dynamic environment.
- Company: Join Bull's innovative HPC, AI & Quantum Business Unit.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Work in a mission-critical environment with excellent career advancement opportunities.
- Why this job: Be at the forefront of technology and make a real impact in high-performance computing.
- Qualifications: Strong Linux skills and a passion for learning; HPC experience is a plus.
The predicted salary is between 40000 - 55000 € per year.
Location: Remote Home, GB
Requirement: Must be eligible for UK DV Security Clearance.
About the Role
Bull’s High-Performance Computing (HPC), Artificial Intelligence & Quantum Business Unit is seeking a Hybrid Hardware & Software Support Engineer to join our HPC Services team. This is a highly visible, customer-facing operational role supporting advanced HPC infrastructures in the UK. You will work across computing, storage, and networking layers, ensuring the deployment, stability, and performance of large-scale Linux-based systems. While prior HPC experience is an advantage, it is not mandatory - strong Linux and infrastructure engineers eager to grow into HPC & AI are encouraged to apply.
Key Responsibilities
- Install, configure, and integrate HPC cluster components (compute, storage, networking).
- Perform system installation, initial configuration, and operational readiness checks.
- Apply patches, updates, and conduct routine maintenance activities.
- Provide Level 1 and Level 2 operational support for HPC environments.
- Diagnose and resolve issues involving enterprise server hardware, high-speed interconnects, storage subsystems.
- Conduct root cause analysis and implement corrective actions.
- Escalate appropriately within the global support organization when needed.
- Monitor system health and respond to incidents proactively.
- Perform troubleshooting in secure, mission‑critical environments.
- Maintain detailed and accurate documentation of incidents and resolutions.
- Act as the primary technical contact on-site.
- Communicate effectively regarding incidents, planned maintenance, and system status.
- Build trusted relationships with customer technical stakeholders.
- Represent Bull professionally in sensitive and high‑profile environments.
Core Technical Skills
- Strong Linux expertise (RedHat and/or Debian-based environments)
- Solid understanding of enterprise server hardware (CPU, memory, storage, diagnostics)
- Scripting skills in Bash and/or Python
- Strong networking fundamentals (TCP/IP, routing, switching, security basics)
- Hands‑on experience with infrastructure deployment, configuration, and maintenance
- Excellent troubleshooting and analytical abilities
- Proactive mindset and ability to work independently
Valuable, but not mandatory:
- Experience with HPC clusters
- High-speed networking (40/100GbE, InfiniBand)
- Storage systems (Ceph, SAN/NAS)
- Configuration management (Ansible, Puppet)
- Monitoring and observability tools (Prometheus, Grafana, Icinga)
Candidate Profile
- Hands‑on, operationally focused, and detail oriented
- Thrives in secure, mission‑critical environments
- Approaches troubleshooting methodically, even under pressure
- Communicates clearly with both technical and non-technical stakeholders
- Takes full ownership of incidents through to resolution
- Motivated to learn continuously and expand technical expertise
Education & Experience
- Option 1: Degree in Computer Science, Engineering, or related field + at least 2 years of relevant experience
- Option 2: 5+ years of relevant industry experience
- Strong early‑career candidates with solid technical foundations will also be considered.
Hybrid Hardware & Software Support Engineer - HPC in Reading employer: Atos SE
Bull is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the field of High-Performance Computing. With a strong emphasis on employee growth, we provide extensive training opportunities and support for those eager to expand their technical expertise, particularly in HPC and AI. Our remote work culture promotes flexibility and work-life balance, making Bull an attractive choice for professionals seeking meaningful and rewarding careers in cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Hardware & Software Support Engineer - HPC in Reading
✨Tip Number 1
Network like a pro! Reach out to folks in the HPC and tech communities on LinkedIn or at local meetups. Building connections can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially anything related to Linux or scripting. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to HPC and Linux systems. Practice explaining your thought process clearly; it’s all about showing how you tackle problems.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals ready to dive into the world of HPC. Your next big opportunity could be just a click away!
We think you need these skills to ace Hybrid Hardware & Software Support Engineer - HPC in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your Linux expertise and any relevant projects you've worked on, especially if they relate to HPC or AI.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about this role. Share your passion for HPC and how your background makes you a great fit. Don't forget to mention your proactive mindset and troubleshooting skills!
Showcase Your Technical Skills:In your application, be specific about your technical skills. Mention any experience with scripting in Bash or Python, and highlight your understanding of networking fundamentals. We love seeing hands-on experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Atos SE
✨Know Your Linux Inside Out
Since this role heavily relies on strong Linux expertise, make sure you brush up on your knowledge of RedHat and Debian-based environments. Be prepared to discuss your experience with system installations, configurations, and any troubleshooting you've done in the past.
✨Show Off Your Troubleshooting Skills
This position requires excellent analytical abilities, so come ready with examples of how you've diagnosed and resolved issues in previous roles. Think about specific incidents where you took ownership and how you approached the problem methodically.
✨Communicate Like a Pro
As a customer-facing role, effective communication is key. Practice explaining technical concepts in simple terms, as you'll need to interact with both technical and non-technical stakeholders. Consider how you would convey complex information about incidents or maintenance plans.
✨Demonstrate Your Proactive Mindset
Employers love candidates who take initiative. Prepare to share instances where you anticipated potential issues and acted before they became problems. Highlight your ability to work independently and how you stay motivated to learn new technologies.
