At a Glance
- Tasks: Support advanced HPC infrastructures and ensure system performance in a dynamic environment.
- Company: Join Bull, a leader in high-performance computing and innovative tech solutions.
- Benefits: Competitive salary, professional development, and opportunities for growth in cutting-edge technology.
- Other info: Work in a collaborative, people-centric environment with global impact.
- Why this job: Be part of a team pushing the boundaries of HPC, AI, and quantum technologies.
- Qualifications: Strong Linux skills and a passion for technology; HPC experience is a plus.
The predicted salary is between 40000 - 50000 £ per year.
Location: Reading, Berkshire, GB. Primarily on‑site at a customer facility near Reading, Berkshire, with occasional support for additional HPC installations across Europe. Must be eligible for UK DV Security Clearance.
About Bull
Bull is a story of a century of European innovation and a working environment where experts design powerful, sustainable, and sovereign digital solutions, enabling states and industries to retain full control over their data and their AI. Bull is also thousands of engineers, researchers and passionate tech people shaping the future of high‑performance computing, AI, and quantum technologies. Every day, our teams push the boundaries of what is technologically possible – from next‑generation HPC architectures to exascale supercomputers – supported by world‑class R&D, more than 1,600 patents, and unique end‑to‑end capabilities spanning hardware design, software engineering, data science and quantum research. We are a people‑centric, innovation‑driven company, where collaboration spans Europe, the Americas and India. We share a common vision of responsible and sustainable innovation that delivers concrete impact for our customers.
About the Role
Bull’s High‑Performance Computing (HPC), Artificial Intelligence & Quantum Business Unit is seeking a Hybrid Hardware & Software Support Engineer to join our HPC Services team. This is a highly visible, customer‑facing operational role supporting advanced HPC infrastructures in the UK. You will work across computing, storage, and networking layers, ensuring the deployment, stability, and performance of large‑scale Linux‑based systems. While prior HPC experience is an advantage, it is not mandatory - strong Linux and infrastructure engineers eager to grow into HPC & AI are encouraged to apply.
Key Responsibilities
- Install, configure, and integrate HPC cluster components (compute, storage, networking).
- Perform system installation, initial configuration, and operational readiness checks.
- Apply patches, updates, and conduct routine maintenance activities.
- Provide Level 1 and Level 2 operational support for HPC environments.
- Diagnose and resolve issues involving enterprise server hardware, high‑speed interconnects, and storage subsystems.
- Conduct root cause analysis and implement corrective actions.
- Escalate appropriately within the global support organisation when needed.
- Monitor system health and respond to incidents proactively.
- Perform troubleshooting in secure, mission‑critical environments.
- Maintain detailed and accurate documentation of incidents and resolutions.
- Act as the primary technical contact on‑site.
- Communicate effectively regarding incidents, planned maintenance, and system status.
- Build trusted relationships with customer technical stakeholders.
- Represent Bull professionally in sensitive and high‑profile environments.
Core Technical Skills
- Strong Linux expertise (RedHat and/or Debian‑based environments).
- Solid understanding of enterprise server hardware (CPU, memory, storage, diagnostics).
- Scripting skills in Bash and/or Python.
- Strong networking fundamentals (TCP/IP, routing, switching, security basics).
- Hands‑on experience with infrastructure deployment, configuration, and maintenance.
- Excellent troubleshooting and analytical abilities.
- Proactive mindset and ability to work independently.
Valuable, but not mandatory:
- Experience with HPC clusters.
- High‑speed networking (40/100GbE, InfiniBand).
- Storage systems (Ceph, SAN/NAS).
- Configuration management (Ansible, Puppet).
- Monitoring and observability tools (Prometheus, Grafana, Icinga).
Candidate Profile
- Is hands‑on, operationally focused, and detail oriented.
- Thrives in secure, mission‑critical environments.
- Approaches troubleshooting methodically, even under pressure.
- Communicates clearly with both technical and non‑technical stakeholders.
- Takes full ownership of incidents through to resolution.
- Is motivated to learn continuously and expand their technical expertise.
Education & Experience
- Option 1: Degree in Computer Science, Engineering, or related field + at least 2 years of relevant experience.
- Option 2: 5+ years of relevant industry experience. Strong early‑career candidates with solid technical foundations will also be considered.
HPC Hybrid Hardware & Software Support Engineer in Reading employer: Atos SE
At Bull, we pride ourselves on being a people-centric and innovation-driven employer, offering a dynamic work environment in Reading, Berkshire, where you can thrive as a Hybrid Hardware & Software Support Engineer. Our commitment to employee growth is evident through continuous learning opportunities and collaboration with experts in high-performance computing and AI. Join us to be part of a century-long legacy of European innovation, where your contributions will have a tangible impact on cutting-edge technology solutions.
StudySmarter Expert Advice🤫
We think this is how you could land HPC Hybrid Hardware & Software Support Engineer in Reading
✨Tip Number 1
Network like a pro! Attend industry meetups, tech conferences, or local events related to HPC and AI. It's all about making connections and showing your passion for the field – you never know who might be looking for someone just like you!
✨Tip Number 2
Get hands-on experience! If you can, set up your own mini HPC cluster at home or contribute to open-source projects. This not only boosts your skills but also gives you real-world examples to discuss during interviews.
✨Tip Number 3
Prepare for technical interviews by brushing up on your Linux skills and troubleshooting techniques. Practice common scenarios you might face as a Hybrid Hardware & Software Support Engineer, so you're ready to impress when it counts.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your relevant skills and experiences, and don’t forget to showcase your enthusiasm for HPC and AI!
We think you need these skills to ace HPC Hybrid Hardware & Software Support Engineer in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hybrid Hardware & Software Support Engineer role. Highlight your Linux expertise and any relevant experience with HPC or similar environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Don’t forget to mention your proactive mindset and problem-solving skills, as these are key for us.
Show Off Your Technical Skills:In your application, be sure to showcase your technical skills, especially in Linux, scripting, and networking. If you've got experience with enterprise server hardware or troubleshooting, let us know! We love candidates who can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Atos SE
✨Know Your Linux Inside Out
Since strong Linux expertise is crucial for this role, make sure you brush up on your skills. Be prepared to discuss your experience with RedHat or Debian-based environments, and think of specific examples where you've successfully configured or troubleshot systems.
✨Show Off Your Troubleshooting Skills
This position requires excellent troubleshooting abilities, so come ready with stories that highlight your analytical skills. Think about a time when you diagnosed a complex issue in a secure environment and how you resolved it. This will demonstrate your methodical approach under pressure.
✨Understand the Customer's Needs
As a customer-facing role, it's essential to show that you can communicate effectively with both technical and non-technical stakeholders. Research Bull’s services and be ready to discuss how you would build trusted relationships with customers and handle incidents professionally.
✨Be Ready to Discuss Future Learning
Bull values continuous learning, so express your eagerness to grow in HPC and AI. Share any relevant courses, certifications, or personal projects that showcase your proactive mindset and commitment to expanding your technical expertise.
