UX Designer in London

About the Digital Application Services practice. You will be part of DAS, working within the BA/CX team as part of the wider Design community. The team collaborates closely within DAS business line and the wider Atos network, partnering with multiple disciplines to deliver value on customer and internal initiatives. The BA/CX team brings together a diverse range of skills including Business Analysis, UX Design, Service Design, Research, and Content Design. We’re a group of talented, thoughtful professionals, where you’ll be given the autonomy and trust to do your best work and make a meaningful impact.

Our team is forward‑thinking, with a strong focus on anticipating the future and evolving how we work across disciplines. We actively explore new ways of delivering value, including the use of AI, generational design approaches, and emerging mediums. It’s an exciting time to be part of DAS and the BA/CX team as we continue to grow, adapt, and build strong relationships with our existing and future clients.

For this role, we are seeking consultants with a minimum of four years’ experience working in a consultancy environment. You will be experienced in delivering across both public and private sector organisations, with the confidence to make informed decisions and to mentor or lead clients effectively. You will represent your consultancy with professionalism, diplomacy, and integrity.

You should be comfortable working flexibly, including attending the office or travelling to client locations when required, depending on project and business needs. From time to time, you may also be asked to support internal initiatives aligned to your skills and the CX Design team’s principles and ways of working. We value individuals who actively contribute to the growth of the practice and help us stay aligned with evolving industry trends.

A strong understanding of the UX lifecycle, disciplines, and user‑centred design (UCD) methods is essential. We are looking for designers who can collaboratively direct and lead teams throughout the design process, with experience or a solid understanding of Lean UX within an Agile environment. You will also bring a strong portfolio that demonstrates your ability to design clear, streamlined interfaces, alongside a conceptual mindset that enables you to elevate thinking and solve problems at a strategic level.

Responsibilities:

• Produce user flow journeys which identify potential and current bottlenecks throughout the process.
• Present your findings into aesthetic infographics using visualisation of data to portray the higher‑level findings down to the granular detail.
• Produce Customer mapping processes and solution documentation.
• Share your conceptual thinking and design ideas by displaying your work and sharing it with the wider team as a point of reference.
• Produce user flows, wireframes, and interactive prototype designs.
• Conduct various kinds of design workshops with stakeholders and internal teams.

Experience and Skills:

• Lead the design process with the project team, Product Owners & stakeholders and work closely with the BA’s on delivering business requirements.
• Guide the development teams through communication in producing brand/guidelines documentation, interactive prototypes, and final visual designs.
• Keep up to date on tech and UX trends in the industry.
• Able to lead the development team output from the discovery phase through to final delivery process.
• Confident in dealing with stakeholders and Product Owners and justifying your decisions through means of prototyping and research.
• Able to make decisions independently and guide our clients in the right direction.
• Understand the need to work collaboratively in an agile environment, whilst also being able to balance the need to work independently.
• Have a good understanding and experience of implementing various Design frameworks and methods as part of working in an Agile delivery focused team.
• Knowledge, understanding and implementation of various WCAG, A11Y Accessibility standards in your solutions.
• Experienced in organising and chairing UAT workshops by setting various task lists for attendees to achieve the desired outcome.

Nice-to-have skills and experience:

• Experience and knowledge delivering AR/VR solutions.
• Innovation in design and generational design regarding AI.
• GDS toolkit and service standards.
• You will have at least one project, demonstrating the full UX lifecycle.
• Progression of ideas formulating iteratively throughout your designs.
• Expertise in producing interactive prototypes.
• Experience with visualising data in a meaningful and impactful way.
• Responsive design throughout, showcasing your ability to design for all devices.

Software:

• Adobe Creative Cloud
• Figma
• Axure RP
• Sketch
• Mural

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognised leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.