Technical Business Analyst in Glasgow

Atos Group is a global leader in digital transformation, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence.

Digital Application Services (DAS) delivers and supports the applications, platforms and digital capabilities that enable effective business operations. Within DAS, the Business Analysis and Customer Experience (BA & CX) team drives technology-enabled change across digital services. Working closely with product, engineering and operational teams, it defines requirements, analyses impacts and supports the delivery of robust, scalable, user-centred solutions, with a strong focus on continuous improvement.

We are looking for a strong Technical Business Analyst to work on complex digital and technology change. This role is suited to an experienced analyst who is comfortable working with business stakeholders and technical delivery teams, and who can translate business needs into clear, structured and actionable requirements for design, build, test and implementation.

You will take ownership of analysis across the full delivery lifecycle, from discovery and definition through to delivery support and continuous improvement. You will be expected to analyse processes, systems, integrations, APIs, data flows and business rules, and to produce high-quality artefacts that support solution design and delivery.

Key Responsibilities:

• Lead analysis activities across discovery, design and delivery, bringing structure and clarity to complex business and technology change.
• Elicit, analyse and document business, functional and non-functional requirements using appropriate techniques.
• Translate business needs into clear user stories, epics, acceptance criteria, business rules and supporting artefacts.
• Analyse end-to-end processes, customer journeys, system interactions and operational impacts to identify improvement opportunities.
• Work closely with engineers, architects and solution designers to define system behaviour, integration points, interface requirements, API interactions and technical dependencies.
• Produce and maintain high-quality technical analysis artefacts including process models, data mappings, source-to-target mappings, sequence diagrams, logical flows and traceability documentation.
• Support backlog refinement and prioritisation with Product Owners and delivery teams.
• Assess change impacts across systems, processes, data and teams, identifying risks, assumptions, constraints and dependencies.
• Work with test teams and stakeholders to support test scenario definition, validation, defect triage and solution acceptance.
• Champion customer and colleague needs throughout analysis and delivery.
• Collaborate effectively within agile multidisciplinary teams and contribute to continuous improvement in analysis standards.

Skills and experience we can’t do without:

• Significant experience working as a Technical Business Analyst or Business Systems Analyst in complex technology delivery environments.
• Proven ability to elicit, analyse and document business, functional and non-functional requirements.
• Strong experience analysing APIs, integrations, interfaces, system interactions, integration patterns and technical dependencies.
• Hands-on experience working with data mapping, data flows, with the ability to write or interpret SQL queries.
• Ability to produce clear, structured documentation including process models, process flows, workflow diagrams, sequence diagrams, data flows, business rules and other supporting design artefacts.
• Proven ability to assess change impacts across processes, systems, integrations, data, teams and customers.
• Proven experience working in agile multidisciplinary teams.
• Strong stakeholder engagement, facilitation, communication and influencing skills.
• Strong analytical thinking, structured problem-solving and the ability to manage ambiguity.
• Practical experience using analysis and collaboration tools such as JIRA, Confluence, Visio, Draw.io or equivalent.
• SC cleared or eligible to obtain SC clearance.

We are a care leaver friendly employer. If you require additional support with your application, please contact our recruiter or email our dedicated mailbox. As a Disability Confident employer, we encourage applications from all candidates, particularly differently-abled applicants. We are committed to making reasonable adjustments throughout the application and assessment process.

Here at Atos, diversity and inclusion are embedded in our DNA. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.