At a Glance
- Tasks: Lead the development of innovative CRM solutions on the ServiceNow platform.
- Company: Join Atos, a global leader in digital transformation and cybersecurity.
- Benefits: Enjoy a competitive salary, matched pension contributions, and a commitment to diversity.
- Other info: Dynamic role with opportunities for growth and a supportive work environment.
- Why this job: Shape the future of customer workflows and make a real impact in various industries.
- Qualifications: Experience with ServiceNow and CRM platforms, plus strong communication skills.
The predicted salary is between 55000 - 65000 £ per year.
Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
About the role:
The CRM Product Manager is a senior role within the ServiceNow Product Management team, focused on developing products and offerings for the ServiceNow platform, with emphasis on Customer Workflows (CPQ, CSM, FSM). The role combines general ServiceNow platform expertise with specific CRM knowledge to build industry-specific products and offerings, and go-to-market assets. This role acts as the product/offering expert, value champion, and strategic partner to Sales, Delivery, Portfolio/CTO, and GTM teams.
Responsibilities:
- Define product/offering strategy and industry specific solutions for Customer Workflows
- Develop solution blueprints, accelerators, and reusable assets
- Support sales with demos, business cases, and value propositions
- Create sales materials (playbooks, pitch decks, RFP assets)
- Ensure delivery standards and alignment with business outcomes
- Collaborate with Sales, GTM, Delivery, and CTO teams
- Contribute to thought leadership and industry positioning
- Maintain and improve solution assets based on feedback and trends
Skill Requirements:
- Experience in a Pre-Sales Solution Architecture role
- Experience with ServiceNow platform, Customer Workflows (CPQ, CSM, FSM)
- Knowledge of other CRM platforms (e.g. Salesforce, Dynamics 365, SAP CX)
- Experience in product/offering design and value-based selling
- Ability to create business cases and translate client needs into solutions
- Experience developing frameworks, accelerators, and implementation approaches
- Strong commercial and consulting mindset
- Ability to communicate and influence stakeholders at different levels
- Experience working on enterprise transformation programs
- Industry exposure (e.g. Financial Services, Telecom, Healthcare, Manufacturing, Public Sector, Energy)
Pension Scheme - contributions matched up to 10%
Here at Atos, diversity and inclusion are embedded in our DNA. We encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. We are also a care leaver-friendly employer.
CRM Product Manager - ServiceNow (Global role) in Glasgow employer: Atos SE
Atos SE is an excellent employer for Full Stack Developers, offering a dynamic work environment in London where innovation and collaboration thrive. With benefits like private medical cover and a matched pension scheme, employees are supported both personally and professionally, while opportunities for growth and development ensure that your career can flourish in this cutting-edge technology landscape.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Product Manager - ServiceNow (Global role) in Glasgow
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Atos SE or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Atos SE.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Atos SE.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Atos SE that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace CRM Product Manager - ServiceNow (Global role) in Glasgow
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Atos SE.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Atos SE and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Atos SE
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Atos SE uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
