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- Tasks: Lead a team to support apprentices and enhance performance through effective communication.
- Company: Global technology company committed to diversity and inclusion.
- Benefits: Supportive work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in developing talent and fostering customer relationships.
- Qualifications: Experience in team leadership and performance management required.
- Other info: Must be eligible for SC clearance based on UK residency.
The predicted salary is between 36000 - 60000 £ per year.
A global technology company is seeking a team leader to support apprentices in Birmingham Business Park. The successful candidate will enhance team performance through effective communication and performance management strategies.
Responsibilities include:
- Onboarding
- Analyzing performance data
- Fostering customer relationships
Candidates must be eligible for SC clearance based on UK residency. The position offers a supportive work environment with a focus on diversity and inclusion.
Service Desk Team Lead: Develop Talent & Performance in Birmingham employer: Atos SE
Contact Detail:
Atos SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Team Lead: Develop Talent & Performance in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and performance management. We recommend using the STAR method to structure your answers – it really helps in showcasing your skills!
✨Tip Number 3
Showcase your passion for developing talent! Think of specific examples where you've successfully onboarded or mentored someone. This will demonstrate your commitment to enhancing team performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Desk Team Lead: Develop Talent & Performance in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've developed talent and managed performance in previous roles, so share specific examples that showcase your skills.
Communicate Clearly: Effective communication is key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively. Remember, we’re looking for someone who can foster strong relationships with both team members and customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. We appreciate candidates who take the extra step to align their experiences with our needs, especially in areas like onboarding and performance analysis.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Atos SE
✨Know Your Stuff
Make sure you understand the role of a Service Desk Team Lead inside out. Brush up on performance management strategies and how to effectively communicate with your team. Being able to discuss specific examples of how you've enhanced team performance in the past will really impress them.
✨Showcase Your People Skills
Since this role involves supporting apprentices, be ready to talk about your experience in mentoring or coaching. Think of a few anecdotes that highlight your ability to foster relationships and develop talent. This will show that you’re not just a leader, but also a supportive figure for your team.
✨Data-Driven Decisions
The job mentions analysing performance data, so come prepared to discuss how you’ve used data to drive improvements in previous roles. Bring examples of metrics you’ve tracked and how they influenced your decisions. This will demonstrate your analytical skills and commitment to performance enhancement.
✨Embrace Diversity and Inclusion
With a focus on diversity and inclusion, it’s crucial to express your understanding and commitment to these values. Be ready to share how you’ve promoted an inclusive environment in your past roles. This will resonate well with the company’s ethos and show that you align with their culture.
