At a Glance
- Tasks: Monitor and manage IT service capacity to prevent disruptions and ensure resilience.
- Company: Atos, a global leader in digital transformation and cybersecurity.
- Benefits: Pension scheme, private medical cover, 25 days leave, and flexible benefits.
- Other info: Diversity and inclusion are core values; we welcome all applicants.
- Why this job: Shape the future of critical IT services and drive business growth.
- Qualifications: Experience in capacity management and strong analytical skills.
The predicted salary is between 72000 - 88000 £ per year.
Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.
With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.
Key Responsibilities
- Prevent Issues Before They Impact the Business: As a Capacity Manager, you work proactively rather than reactively. You'll identify capacity constraints, performance risks, and future demand trends before they affect critical services, helping customers maintain service stability and resilience.
- Influence Strategic Planning and Business Growth: The role provides visibility across infrastructure, applications, and business demand. You'll work with technical and operational teams to forecast growth, shape investment decisions, and ensure services can meet future business requirements.
- Drive Service Resilience Across Complex Environments: You'll play a key role during major incidents and recovery activities by assessing capacity impacts, supporting resilience planning, and ensuring services can recover and scale effectively in complex enterprise environments.
Purpose
Ensure sufficient IT service capacity is available to meet current and forecast business demand while minimizing the risk of service degradation or outages.
Key Responsibilities
- Monitor service, infrastructure, and application capacity trends.
- Identify capacity constraints and risks before they impact service.
- Coordinate capacity planning across technical teams.
- Assess the impact of major incidents on service capacity and resilience.
- Support recovery planning during major incidents where capacity or performance is affected.
- Provide demand forecasting and growth planning.
- Escalate capacity-related risks to operational and leadership teams.
- Maintain capacity reports, dashboards, and improvement plans.
Key Deliverables
- Capacity Risk Assessments
- Capacity Forecasts
- Performance & Utilisation Reports
- Capacity Improvement Plans
Employee Benefits
We Care About Our Employees' Happiness by providing:
- Pension Scheme - contributions matched up to 10%
- Private medical Cover
- Income Protection
- Life Assurance
- 25 days paid leave + National Holidays
- Flex benefits program
As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to make reasonable adjustments to the application and assessment process to accommodate your needs.
We are a care leaver friendly employer, if you require additional support with your application. Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.
If you have any questions, please contact our recruitment partner Meyeppan M on LinkedIn.
Capacity Manager in London employer: Atos Group
Atos Group is an exceptional employer, offering a vibrant work culture in Birmingham that prioritises employee growth and development. With a commitment to diversity and inclusion, employees benefit from extensive training opportunities, competitive rewards, and a supportive environment that fosters collaboration and innovation. Join us to be part of a forward-thinking team dedicated to shaping the future of digital transformation while enjoying a fulfilling career with long-term prospects.
StudySmarter Expert Advice🤫
We think this is how you could land Capacity Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Atos Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Atos Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Atos Group!
✨Direct Apply to Atos Group
Let's not forget to apply directly through the Atos Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Capacity Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Atos Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Atos Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Atos Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
