At a Glance
- Tasks: Join a dynamic team to manage customer orders and ensure smooth supply chain operations.
- Company: Successful specialty Chemical Distributor with a collaborative office culture.
- Benefits: Competitive salary up to £30,000 plus benefits and career development opportunities.
- Other info: Fast-paced environment where your ideas and proactivity are valued.
- Why this job: Be the go-to person for customers and make a real impact in a vibrant team.
- Qualifications: Experience in order processing or logistics; new graduates welcome with relevant experience.
The predicted salary is between 30000 - 30000 £ per year.
Our client is a successful specialty Chemical Distributor. They are seeking a Supply Chain & Customer Service Administrator. This position will be office based in Bracknell, Berkshire and is a full time 18-month maternity cover contract role reporting to the Senior Supply Chain Manager.
Job Purpose
To work as part of a team to deliver the highest possible level of service when supplying customers. Working closely with the sales teams, suppliers, warehouses, hauliers and customers to ensure smooth, safe, timely and efficient supply and handling of raw materials, including high value and hazardous chemicals.
Key Responsibilities
- Be the first point of contact for customers placing orders, following up on the progress of orders, or making any other order related enquiries.
- To manage the order process from receipt of order, and raising purchase orders for stock, through to customer delivery and invoicing, ensuring swift, efficient and accurate service.
- Ensure all documentation received during the supply chain process are correctly checked, distributed and filed accordingly.
- Maintain accurate records in SAP B1 adhering to the defined processes and procedures to ensure clear visibility of order status throughout the business.
- Approve purchase invoices for stock and services within the supply chain.
- Raising incident reports for any non-conformances, complaints, late or damaged deliveries etc. and supplying accurate recording of all relevant information through the incident system.
- Monitor stock holding to ensure levels stay within set tolerances.
Qualifications / Experience
Cultural fit for this role is essential; this is a small team where ideas and proactivity are required from every member. We are looking for a can-do person who is happy to get stuck in to get the job done. The successful candidate will ideally have:
- Experience working in a relevant order processing / logistics role within a B2B environment dealing directly with business customers.
- Experience using order processing ERP and CRM software and Microsoft Office 365.
- Be highly organised with an ability to manage their time and prioritise effectively.
- Attention to detail and accuracy are key as is the ability to work well under pressure and to tight deadlines.
- Enjoys working within a vibrant team environment.
- Would also consider a new Scientific graduate (or equivalent) who has had some experience in a Customer Service / Logistics role.
In return our client is offering a basic salary of up to £30,000 per annum (salary is very dependent on relevant experience) plus benefits.
To apply for the above position, please send your C.V to Louise Roughley, Director at Atom Scientific Recruitment Ltd.
Supply Chain & Customer Service Administrator 18 Month Contract in Bracknell employer: Atom Scientific Recruitment
Join a dynamic team at a leading specialty Chemical Distributor in Bracknell, where your contributions directly impact customer satisfaction and operational efficiency. With a strong emphasis on collaboration and proactive problem-solving, this role offers a supportive work culture that values each team member's input. Enjoy competitive salary packages, opportunities for professional growth, and the chance to work with high-value materials in a vibrant environment.
Contact Details:
Atom Scientific Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain & Customer Service Administrator 18 Month Contract in Bracknell
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections!
✨Tip Number 3
Prepare for the interview by practising common questions related to supply chain and customer service. Think about how your past experiences can showcase your skills and fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Supply Chain & Customer Service Administrator 18 Month Contract in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supply Chain & Customer Service Administrator role. Highlight relevant experience in order processing and logistics, and don’t forget to mention any specific software you’ve used, like SAP B1.
Show Your Team Spirit:Since this role is all about teamwork, let your personality shine through! Share examples of how you've collaborated with others in previous roles or projects. We love a can-do attitude!
Be Detail-Oriented:Attention to detail is key in this position. When writing your application, double-check for any typos or errors. It shows you care about accuracy, which is super important in supply chain management.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Atom Scientific Recruitment
✨Know Your Supply Chain Basics
Brush up on your supply chain knowledge, especially in relation to order processing and logistics. Be ready to discuss how you would handle specific scenarios, like managing customer orders or dealing with delays. This shows you understand the role and can think on your feet.
✨Familiarise Yourself with SAP B1
Since the role involves maintaining accurate records in SAP B1, it’s a good idea to get familiar with this software if you haven’t used it before. Highlight any similar ERP or CRM experience you have, and be prepared to explain how you’ve used technology to improve efficiency in past roles.
✨Show Your Team Spirit
This position requires a cultural fit within a small team, so be sure to convey your collaborative spirit. Share examples of how you've worked effectively in teams before, and how you contribute to a positive work environment. A 'can-do' attitude will go a long way!
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Think of situations where you had to manage tight deadlines or resolve customer complaints. Prepare concise stories that demonstrate your attention to detail and ability to stay organised while juggling multiple tasks.
