Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance customer engagement and support users throughout their subscription journey.
- Company: Rapidly growing EdTech company focused on exceptional educational experiences.
- Benefits: Flexible hours, remote work, and a dynamic team environment.
- Why this job: Make a real difference in education while working with a passionate team.
- Qualifications: Strong communication skills and a desire to work in the education sector.
- Other info: Join a supportive team dedicated to improving educational experiences.
The predicted salary is between 28800 - 43200 £ per year.
A rapidly growing EdTech company in the UK is seeking a talented Junior Customer Success Manager to enhance customer engagement and support throughout their subscription journey.
Responsibilities include:
- Resolving queries across various platforms
- Training users
- Relaying feedback to improve products
Ideal candidates will have strong communication skills, a desire to work in education, and the capability to work remotely with flexible hours. Join a dynamic team dedicated to providing exceptional educational experiences.
Graduate Customer Success Manager - EdTech, Remote-First in City of Westminster employer: Atom Learning
Contact Detail:
Atom Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Customer Success Manager - EdTech, Remote-First in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Customer Success roles. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show off your passion for education! During interviews, share personal stories or experiences that highlight your commitment to enhancing customer engagement in the EdTech space.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our dynamic team.
We think you need these skills to ace Graduate Customer Success Manager - EdTech, Remote-First in City of Westminster
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let us know why you're excited about working in the EdTech space. Share any experiences or insights that highlight your passion for education and how you can contribute to enhancing customer engagement.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the role of a Junior Customer Success Manager.
Highlight Communication Skills: Since strong communication is key for this role, be sure to showcase your ability to convey information clearly and effectively. Use examples from past experiences where you've successfully resolved queries or trained others.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Atom Learning
✨Know Your EdTech Stuff
Make sure you brush up on the latest trends in EdTech. Familiarise yourself with the company's products and how they enhance customer engagement. This will show your genuine interest and help you connect your skills to their mission.
✨Show Off Your Communication Skills
As a Customer Success Manager, communication is key. Prepare examples of how you've effectively resolved queries or trained users in the past. Practising clear and concise responses will help you shine during the interview.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a frustrated customer or relaying feedback. Think through your approach beforehand so you can demonstrate your problem-solving skills and adaptability.
✨Emphasise Your Passion for Education
Let your enthusiasm for education come through! Share why you want to work in this field and how you believe technology can improve learning experiences. This passion can set you apart from other candidates.
