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For Companies At a Glance
- Tasks: Engage with Fortune 500 customers, solving their business challenges using Atlassian software.
- Company: Atlassian empowers teams globally with innovative software solutions, working with top brands like NASA and Coca-Cola.
- Benefits: Enjoy health resources, paid volunteer days, and a supportive community-focused environment.
- Why this job: Join a collaborative culture that values teamwork, learning, and making a real impact for customers.
- Qualifications: 2+ years in pre-sales, fluent in English and Italian, with strong communication and problem-solving skills.
- Other info: We embrace diversity and provide accommodations throughout the recruitment process.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Working at Atlassian
At Atlassian, we work with over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.
What makes us unique is our belief in our value of \’play as a team\’. We support one another, celebrate our wins together, and share knowledge. Our employees work with Atlassian, not for Atlassian.
Responsibilities
- Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
- Participate in customer discovery to understand the customer\’s current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
- Probe for and identify additional opportunities for cross-product/solution expansion
- investigate, discover, and assess client pain points
- Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
- Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
- Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio
- Understand, lead, and guide the customer\’s technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
- Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
- Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
- Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.
Qualifications
- We\’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organisation.
- On paper, you have 2+ years of experience interacting with customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. You can speak English and Italian. You\’ve got a customer-centric mindset with a proven track record in building executive relationships with customers and rallying the internal teams to collaborate across the company to meet our customers\’ needs.
- You\’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You\’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits
About Atlassian
At Atlassian, we\’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone\’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh
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Solutions Engineer, Mid-Market EMEA (Italian Speaking) employer: Atlassian
Contact Detail:
Atlassian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer, Mid-Market EMEA (Italian Speaking)
✨Tip Number 1
Familiarise yourself with Atlassian's product suite. Understanding how their software solutions work together will help you articulate their value to potential customers during interviews.
✨Tip Number 2
Brush up on your pre-sales skills. Since the role involves engaging with customers and understanding their needs, practice how to effectively communicate complex solutions in a simple way.
✨Tip Number 3
Network with current or former Atlassian employees on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed in the Solutions Engineer role.
✨Tip Number 4
Prepare for scenario-based questions that assess your problem-solving abilities. Think of examples where you've successfully identified customer pain points and provided effective solutions.
We think you need these skills to ace Solutions Engineer, Mid-Market EMEA (Italian Speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in pre-sales and customer interaction. Emphasise your communication skills and any technical knowledge related to Atlassian products.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've solved complex business problems in the past and how you can bring value to Atlassian.
Showcase Language Skills: Since the role requires fluency in Italian and English, be sure to mention your language proficiency clearly. If possible, provide examples of how you've used these languages in a professional context.
Highlight Team Collaboration: Demonstrate your ability to work as part of a team by providing examples of successful collaborations. Atlassian values teamwork, so showcasing your experiences in this area will strengthen your application.
How to prepare for a job interview at Atlassian
✨Showcase Your Customer-Centric Mindset
During the interview, emphasise your experience in building strong relationships with customers. Share specific examples of how you've identified and solved customer pain points, demonstrating your ability to understand their needs and provide tailored solutions.
✨Demonstrate Product Knowledge
Be prepared to discuss Atlassian's products in detail. Familiarise yourself with their features and benefits, and think about how they can address common business challenges. This will show your enthusiasm and readiness to be a product expert.
✨Prepare for Value-Based Demonstrations
Anticipate questions about how you would conduct value-based demonstrations. Think about how you can tailor your approach to different stakeholders and articulate the overall vision of Atlassian's offerings, showcasing your ability to engage diverse audiences.
✨Exhibit Agility and Problem-Solving Skills
Highlight your agility in adapting to changing situations and your creative problem-solving abilities. Prepare examples where you've successfully navigated complex business problems and collaborated with teams to deliver effective solutions.
